Resource Manager
BPM LLP
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead, mentor, and develop a team of Resource Management Specialists across Tax and Advisory.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Set performance goals and conduct performance evaluations.
- Partner with practice group leaders to forecast staffing needs based on pipeline and business priorities.
- Develop and maintain workforce plans that align with seasonal cycles and strategic initiatives.
- Monitor utilization, availability, and productivity metrics to inform staffing decisions.
- Oversee daily scheduling and deployment of professionals to client engagements.
- Resolve conflicts in resource allocation and escalate issues as needed.
- Ensure compliance with firm policies, licensing requirements, and engagement needs.
- Analyze resource data to identify trends, gaps, and opportunities for optimization.
- Provide regular reports and insights to leadership on utilization, capacity, and staffing effectiveness.
- Leverage technology and tools to enhance visibility and decision-making.
- Serve as a key liaison between Operations, HR, Talent Development, and practice group leadership.
- Support onboarding and integration of new hires into the resourcing process and technology.
- Collaborate on initiatives related to career development and mobility.
Requirements
- Bachelor’s degree in Business, Accounting, Human Resources, or related field
- 3-5 years of experience in resource management, workforce planning, or operations within professional services.
- Proven leadership experience managing cross-functional teams.
- Excellent customer service, interpersonal, facilitation, project management, and change management skills.
- Strong analytical, organizational, and communication skills.
- Proficiency in resource management tools (e.g., Retain, XCM/Workflow a plus)
- Ability to thrive in a fast-paced, matrixed environment.
Benefits
- Total rewards package: In the US, BPM offers personalized benefit structures and financial compensation options that provide choice and flexibility. In Canada, we offer comprehensive benefits coverage for you and your dependents. Regardless of location, colleagues have access to flexible work arrangements and health and wellness programs.
- Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.
- Balance & flexibility: 14 Firm Holidays including 2 floating days, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.
- Professional development opportunities: A learning culture with CPA exam resources and bonuses, firm support for professional memberships/certification, a coach program, and live classes, workshops, and seminars through BPM University.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
resource managementworkforce planningoperationsperformance evaluationdata analysisutilization metricscapacity planningstaffing effectivenessproject managementchange management
Soft skills
leadershipcollaborationaccountabilitycommunicationinterpersonal skillsorganizational skillscustomer servicefacilitationproblem-solvingadaptability