BPCS, Comprehensive marketing solutions, ltd.

Supply Chain

• Coordinate and expedite the flow of materials, purchase orders, and related supply chain activities to support production and delivery timelines.
• Monitor purchase order fulfillment to ensure orders are delivered on time and aligned with business requirements.
• Review production schedules, work orders, shipment schedules, and material requirements to determine priorities and resolve delays.
• Track material availability, order status, inventory levels, and delivery performance.
• Compile and maintain reports related to purchase order fulfillment, inventory, costs, production data, and on-time delivery metrics.
• Examine documents, materials, and processes to ensure accuracy, completeness, and compliance with standards and specifications.
• Requisition and maintain materials and supplies needed to meet production or operational demand.
• Support updates to production or fulfillment schedules when changes, shortages, or interruptions occur.
• Distribute production schedules, work orders, and fulfillment updates to appropriate teams or stakeholders.
• Partner with cross-functional teams to resolve supply chain, material management, order fulfillment, and delivery issues.
• Support analytics projects using Excel, Power BI, and related reporting tools.
• Accurately document customer, client, inventory, purchase order, and production-related information.

Supply Chain Planner – Order Fulfillment, Analytics

Cloud Engineer

• Manage and support technical programs related to cloud infrastructure, platform modernization, incident management, and operational commitments.
• Partner with engineering, product, support, and other cross-functional teams to ensure successful program execution.
• Track program schedules, deliverables, risks, dependencies, and overall project status.
• Create and maintain project documentation, including status reports, requirements, scope documentation, functional specifications, and decision-support materials.
• Analyze technical and operational data to identify trends, risks, blockers, and areas for improvement.
• Use tools such as Power BI, SQL, Kusto, and Azure DevOps/ADO to support reporting, dashboards, analysis, and program tracking.
• Lead or participate in cross-functional meetings, ensuring alignment across global stakeholders.
• Communicate program updates, findings, risks, and recommendations to leadership and project stakeholders.
• Support incident-related workflows by helping coordinate response activities, follow-ups, reporting, and process improvements.
• Ensure programs are completed on schedule, within scope, and aligned with quality expectations.

Technical Program Manager – Cloud Infrastructure, Analytics

Application Engineer

• Develop and support analytics and reporting applications
• Integrate applications with enterprise data platforms and APIs
• Support dashboard and visualization enablement initiatives
• Optimize application performance and data accessibility
• Collaborate with stakeholders to translate business needs into solutions
• Participate in Agile development and release cycles
• Support troubleshooting and operational maintenance activities

Junior Applications Engineer – Analytics Solutions

Support Engineer

• Own and manage high‑priority, business‑critical customer escalations through resolution
• Serve as the incident lead during severity‑1 and high‑visibility situations, ensuring structured escalation processes are followed
• Actively triage incoming critical cases and review long‑running incidents to determine next actions and risk mitigation
• Coordinate cross‑functional internal teams and external stakeholders, including leadership, to drive timely resolution
• Deliver clear, concise, and executive‑level written and verbal communications throughout the incident lifecycle
• Track progress, risks, and dependencies during active incidents and ensure accountability across involved parties
• Identify systemic gaps, operational breakdowns, and recurring issues surfaced during incident execution
• Escalate internally as needed, up to executive levels, to remove blockers and resolve critical issues
• Mentor and guide teams outside the escalation function on critical situation processes when required
• Act as a crisis manager during catastrophic or politically sensitive customer events
• Contribute to continuous improvement efforts, including process optimization, tooling enhancements, and reporting
• Provide detailed incident reporting and insights to support decision‑making and long‑term improvements
• Participate in team initiatives, projects, and on‑call rotation to support 24x7 global coverage

Supply Chain Planner – Order Fulfillment, Analytics

Technical Program Manager – Cloud Infrastructure, Analytics

Junior Applications Engineer – Analytics Solutions

Support Engineer – Escalation Management