Project Manager – Customer Success

. Coordinate multiple projects by developing detailed work plans, timelines, and milestones to ensure successful delivery of strategic objectives .

Posted 4/22/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $120,000 per yearWebsite

Key responsibilities & impact

Coordinate multiple projects by developing detailed work plans, timelines, and milestones to ensure successful delivery of strategic objectives
Partner with leadership and cross‑functional stakeholders (e.g., management, production, marketing, and operations) to define project requirements, specifications, and execution approach
Facilitate alignment across teams in a matrixed environment, proactively identifying dependencies, risks, and potential roadblocks
Prepare clear, concise, and executive‑ready communications, including status updates, presentations, and written deliverables
Track project progress and performance, ensuring deadlines, quality standards, and objectives are consistently met
Apply structured problem‑solving to resolve issues, make recommendations, and drive decisions forward
Operate independently with strong time‑management and prioritization skills in a remote work environment
Support continuous improvement of project processes, tools, and governance practices

What you’ll need

Bachelor’s degree in Business Administration or a related field
5–7 years of experience in project management, program management, strategy, or a related discipline
Proven experience coordinating projects across multiple stakeholders in a matrixed organization
Strong verbal and written communication skills with the ability to craft clear, compelling narratives for senior audiences
Demonstrated strategic thinking, analytical skills, and proactive problem‑solving ability
High level of attention to detail with strong organizational and execution skills
Ability to work independently, manage competing priorities, and meet deadlines with minimal oversight
Proficiency with common business and project tools such as Word, PowerPoint, Project, Visio, or equivalent platforms

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementstrategic thinkinganalytical skillsproblem-solvingtime managementorganizational skillsexecution skills

Soft Skills

communication skillsattention to detailindependenceprioritizationstakeholder management