Content Writer – Documentation, Portfolio Management
BPCS, Comprehensive marketing solutions, ltd.
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $27 - $30 per hour
About the role
- Review, edit, and refresh existing business and process documentation to ensure accuracy and clarity
- Maintain documentation lifecycle elements such as versioning, review cycles, and content status signals
- Triage incoming feedback, implement updates, or coordinate with content owners for resolution
- Track feedback items through closure and identify recurring quality or usability themes
- Perform editorial reviews to enforce documentation standards and improve readability
- Ensure content aligns with current platform guidance and organizational standards
- Contribute to and maintain runbook-style and operational documentation
- Support ongoing initiatives by maintaining and updating established content assets
- Collaborate with cross-functional stakeholders to ensure documentation consistency and usability
- Ensure timely updates with minimal defects and rework
Requirements
- 3–5 years of experience in content writing, editing, or documentation support
- Strong experience reviewing and maintaining business or technical documentation
- Hands-on experience with documentation lifecycle management (versioning, review cycles, updates)
- Experience triaging feedback and incorporating updates into content
- Working knowledge of Microsoft 365 tools (Teams, SharePoint, Exchange, Power Platform, etc.)
- Strong attention to detail with the ability to enforce content standards consistently
- Ability to work independently with minimal supervision in a structured environment
- Strong written communication and editorial judgment skills
Benefits
- Medical, dental, and vision coverage
- Flexible Spending Account
- 401k program
- Competitive PTO offerings
- Parental Leave
- Opportunities for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content writingeditingdocumentation supportdocumentation lifecycle managementversioningreview cyclesfeedback triagingeditorial reviewscontent standards enforcementreadability improvement
Soft Skills
attention to detailindependencestructured workwritten communicationeditorial judgmentcollaborationproblem-solvingquality assuranceusability assessmentstakeholder engagement