BPCS, Comprehensive marketing solutions, ltd.

Senior UX Researcher

BPCS, Comprehensive marketing solutions, ltd.

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $100,000 - $110,000 per year

Job Level

Senior

About the role

  • Develop and execute robust, end‑to‑end research plans and roadmaps to guide product direction across the lifecycle.
  • Conduct both qualitative and quantitative studies, including study design, recruiting, moderation, analysis, and reporting.
  • Identify opportunities for user‑focused improvements, including AI‑enabled enhancements within calling, meeting, and communication scenarios.
  • Translate research findings into actionable opportunities and recommendations that influence product and design decisions.
  • Communicate methodologies, strategies, and insights clearly and compellingly to cross‑functional partners and leaders.
  • Maintain and manage a knowledge base of research insights leveraged across product, design, and engineering teams.
  • Partner with design, product, engineering, marketing, and data science teams across global collaborators.
  • Participate in design reviews and planning cycles, infusing user insights and strategic recommendations.
  • Advocate for UX research’s value and ensure findings inform roadmap prioritization and long‑term vision.
  • Contribute to elevating research practices, shared learning, and team growth.
  • Support cross‑pollination of learnings across researchers and multidisciplinary partners.
  • Promote values of diversity, inclusion, transparency, and growth mindset in collaborative environments.

Requirements

  • 4+ years of product‑focused UX Research experience, including at least 2 years of strategic research influencing product direction.
  • MA/MS or PhD in Cognitive/Experimental Psychology, Human Factors, HCI, Statistics, or related field OR BA/BS in those fields with significant industry experience.
  • Demonstrated ability to create and execute impactful research programs with division‑wide or company‑wide influence.
  • Expertise across the full spectrum of UX research methodologies (qualitative and quantitative).
  • Proven ability to translate complex data into clear, compelling insights with measurable impact on product outcomes.
  • Exceptional verbal, written, and visual communication skills for storytelling and insight delivery.
  • Strong track record of cross‑disciplinary collaboration (design, PM, engineering, marketing, etc.).
  • Must meet these hard requirements:
  • 4+ years designing and executing robust research plans
  • 4+ years translating research insights into actionable recommendations
Benefits
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • 401k program
  • Competitive PTO offerings
  • Parental Leave
  • Opportunities for professional growth and development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX researchqualitative researchquantitative researchresearch methodologiesdata analysisstudy designuser insightsresearch programsresearch plansactionable recommendations
Soft Skills
communication skillsstorytellingcollaborationstrategic thinkingadvocacyinfluencetransparencygrowth mindsetcross-functional teamworkleadership
Certifications
MA/MS in Cognitive PsychologyPhD in Cognitive PsychologyMA/MS in Experimental PsychologyPhD in Experimental PsychologyMA/MS in Human FactorsPhD in Human FactorsMA/MS in HCIPhD in HCIBA/BS in related field