Manager, Account Management
Customer.io
Program Manager - Researcher
BPCS, Comprehensive marketing solutions, ltd.
full-time
Posted on:
Origin: • 🇺🇸 United States • Washington
Visit company websiteSalary
💰 $29 - $34 per hour
Job Level
Mid-LevelSenior
About the role
- In This Role: As a Researcher on this AI-focused product team, you will explore and uncover key user insights throughout the product development cycle. You will work hands-on with emerging technologies, collaborate closely with cross-functional teams, and contribute to shaping the product’s direction. This role offers the opportunity to drive high-impact research, influence design decisions, and advance your expertise in qualitative and quantitative research methods.
- Key Responsibilities: Apply diverse qualitative and quantitative research methods to generate actionable user insights. Translate product team objectives into structured research plans. Independently execute studies such as ethnographic explorations, one-on-one interviews, concept testing, and usability testing, with mentorship support as needed. Produce research reports and actionable recommendations; present findings to stakeholders with clarity and confidence. Collaborate effectively with researchers, designers, product managers, and engineers to align research efforts with strategic goals. Foster a growth mindset and curiosity about human behavior and decision-making. Generate insights that inform ideation and evaluate the effectiveness of design solutions.
- Minimum Qualifications: Bachelor’s degree with 4+ years of relevant experience in user experience, applied research, or product development; or Master’s degree with 2+ years of experience; or PhD with relevant experience. Proficient in conducting in-depth interviews, focus groups, usability testing, and concept testing. Hands-on experience executing primary research. Skilled in synthesizing research findings and translating them into strategic recommendations.
- Preferred Qualifications: Experience in consumer products, consumer insights, or product development. Academic background in human behavior-related field; Consulting experience at design-focused firms or in-house product research teams.
- Salary Range: Pay ranges vary... The pay range for this position reflects geographic-based ranges for Washington state: $28.85 to $33.65 USD/hourly.
- Equal Opportunity Employer: Blueprint Technologies, LLC is an equal employment opportunity employer.
Requirements
- Bachelor’s degree with 4+ years of relevant experience in user experience, applied research, or product development; or Master’s degree with 2+ years of experience; or PhD with relevant experience.
- Proficient in conducting in-depth interviews, focus groups, usability testing, and concept testing.
- Hands-on experience executing primary research.
- Skilled in synthesizing research findings and translating them into strategic recommendations.
