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GRC Service Delivery Manager
bpGRC Service Delivery Manager overseeing governance, risk, and compliance services for bp’s global trading, supply, and shipping operations. Improving controls, service stability, audit readiness, and vendor delivery.
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in Governance, Risk, and Compliance (GRC) service delivery, with a strong focus on managing vendor relationships, ensuring audit readiness, and driving continuous improvement in trading and financial services environments. Proficient in leveraging technology-enabled services and maintaining regulatory alignment while fostering effective communication and collaboration with senior stakeholders.
ATS Keywords
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Lead end-to-end GRC service delivery across ST&S risk, controls, compliance, and reporting
- Partner with trading, risk, and compliance leaders to turn strategy into action
- Own service performance and stability, data quality, and user experience
- Simplify processes, reduce manual work, and improve visibility
- Manage vendors and delivery partners to ensure quality, value, and compliance
- Maintain audit readiness through strong governance and regulatory alignment
- Collaborate globally to build capability and a culture of continuous improvement
Requirements
What you’ll need- Higher Degree or equivalent experience
- Strong communication and partner collaboration skills
- Proven service delivery or operations experience in trading, energy, financial services, or regulated environments
- Solid knowledge of ST&S risk domains, including market, credit, and operational risk
- Experience with technology-enabled services such as ServiceNow GRC/IRM or similar
- Confidence engaging senior trading, risk, and technology partners
- Experience managing third-party vendors and complex delivery landscapes
- Fluent English
- Strong ownership and disciplined execution
- Ability to balance control difficulty with trading speed and pragmatism
- Clear communication and ability to challenge and influence
- Structured problem solving and prioritization
- Comfort working in complex, high-pressure environments
- Experience with Azure DevOps and Power Platform
- Practical application of AI in real-world use cases
- Direct experience supporting trading operations or risk functions is desirable
- Hands-on knowledge of front-to-back trading controls and assurance is desirable
- Familiarity with regulatory expectations impacting trading activities is desirable
- Experience supporting large-scale digital or control framework transformation is desirable
Benefits
Comp & perks- Different bonus opportunities based on performance
- Wide range of cafeteria elements
- Life and health insurance
- Medical care package
- Hybrid working arrangement
- Long-term career path and wide range of learning options
- Eligibility to join bp’s Global ShareMatch plan, allowing employees to buy bp shares and receive matching shares in line with plan rules
- Extended parental leave
- Mother-baby room
- Employee Assistance Program
- Company Recognition Program
- Social communities and networks
- Chill-out and collaboration spaces
- Play Zones
- Office massage
- Sport and music equipment