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bp

Store Support Specialist

bp

Specialist for Retail Store managing brand programs and driving operational efficiency. Collaborating with marketing, training management, and providing store support to achieve sales.

Posted 7/23/2026full-timeWestlake • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail marketing and operational management, with a strong focus on training, development, and efficiency improvements. Proficient in planning and analytical skills to drive positive financial results while maintaining effective communication with team members and stakeholders.

Highest-signal resume keywords
Retail Marketing ExperienceOperational Management TrainingMicrosoft Excel ProficiencyPlanning And Execution SkillsExcellent Verbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retail MarketingOperational ManagementPlanning SkillsAnalytical SkillsTraining DevelopmentEfficiency ImprovementFinancial Results AnalysisProgram ImplementationTeam Member Retention StrategiesBenchmarking Competitors
Soft Skills
LeadershipCommunicationTeam DevelopmentPositive RecognitionVisionary Leadership
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft Word
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Brand ChampionStore MarketingRetail ServicesTrade ShowsConvenience Store Periodicals

About the role

Key responsibilities & impact
  • Serve as the Brand Champion for all Company Programs
  • Work closely with Store Marketing and Retail Services as well as Store PCMs, site GMs and DMs
  • Provide support, training, and development for operational management staff
  • Ensure company policies and procedures are followed and programs driven properly
  • Implement changes to boost efficiency
  • Represent the company at various trade shows and conventions
  • Provide feedback to Category Management team on programs and how to better complete
  • Assist in developing retention strategies for Team Members
  • Monitor and ensure all training is on target
  • Maintain contact with store managers through phone calls, emails, and site visits and be knowledgeable in new store system installations

Requirements

What you’ll need
  • Bachelor’s Degree or equivalent combination of education and/or experience
  • Five plus years of experience in retail/marketing
  • Strong in Microsoft Excel/Power Point/Word
  • Excellent planning and execution
  • Willingness to travel and holds a valid driver’s license with acceptable driving record
  • Able to lead people through a clear vision, proper training, ongoing development, and positive recognition
  • Proficient in planning and analytical skills to create positive financial results always
  • Stays current with industry guidelines by benchmarking competitors, reading convenience store periodicals
  • Exhibits excellent verbal and written communication skills

Benefits

Comp & perks
  • flexible working options
  • generous paid parental leave policy
  • excellent retirement benefits