Head of Merchandising Operations

Director of Merchandising Operations at bp overseeing high-quality store execution across multi-channel retail network. Responsible for operational functions translating strategy into store-ready processes.

Posted 6/3/2026full-timeLouisville • Illinois, Kentucky, Ohio • 🇺🇸 United StatesLead💰 $158,000 - $275,000 per yearWebsite

About the role

Key responsibilities & impact

Lead enterprise merchandising operations for item setup, pricing execution, promotions, planograms, and space standards across multiple banners and channels
Own end-to-end operational execution for merchandising activities spanning company-owned and franchise formats
Translate merchandising and category strategies into clear, executable operational outputs
Ensure accuracy, timeliness, and consistency of merchandising execution across the retail network
Establish and manage standard operating procedures, controls, and execution standards

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Significant experience in retail merchandising operations, category operations, or retail enablement
Demonstrated success leading manager-level teams in complex, multi-unit and globally distributed retail environments
Experience operating within wholesale or centralized distribution models strongly preferred
Strong operational discipline, analytical capability, and change leadership skills
Experience supporting multi-banner and/or franchise retail models preferred
Ability to travel 25%-50%

Benefits

Comp & perks

Flexible working options
Generous paid parental leave policy
Excellent retirement benefits
Paid vacation ranging from 120 – 240 hours per year for full time employees
9 paid holidays per year
2 personal choice holidays
Discretionary annual bonus program
Long-term incentive program
401k matching program
Pension for eligible employees
Access to health, vision, and dental insurance
Life, Short-Term Disability, and Long-Term Disability insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

merchandising operationsitem setuppricing executionpromotionsplanogramsspace standardsoperational executioncategory strategiesstandard operating proceduresanalytical capability

Soft Skills

leadershipoperational disciplinechange leadershipteam managementcommunication

Certifications

Bachelor’s degree