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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts PayableInvoice ProcessingIssue ResolutionProcess DocumentationSLA ManagementReportingDunning LettersCustomer Query HandlingComplex Issue Investigation
Soft Skills
Interpersonal SkillsClient ResponsivenessTeam PlayerFlexibility
Tools & Technologies
SAPTicketing System
Industry Keywords
ISO RequirementsBusiness PartnersStakeholdersAdministration
About the role
Key responsibilities & impact- Act as first point of contact for third party vendors, Invoice Processing Team and business end users to resolve their queries, making sure that all processes and controls are kept
- Make sure that process documentations are up to date and aligned with all ISO requirements
- Build up and maintain professional relationship with Business Partners and stakeholders, being the external face of BP towards the suppliers
- Managing effective issue resolution on customer concerns
- Ensure that issue log is up to date as raised / identified issues are captured or in case of available ticketing system, all incoming tickets picked up and processed according to the required SLA and daily performance targets.
- Manage following activities: AP query handling, Process balance confirmation and dunning letters, respond statement requests and cover other administration, reporting and Accounts Payable accounting activities according to process descriptions.
Requirements
What you’ll need- Language and Interpersonal skills with particular focus on client responsiveness
- Experience in customer/vendor facing roles, including resolution of complex issues and deep investigation needs
- Language knowledge (Reading, Writing, Speaking B2) – English
- Language knowledge (Reading, Writing, Speaking B2) – German
- Being a team-player
- Flexibility
- SAP system knowledge is a given advantage
Benefits
Comp & perks- Different bonus opportunities based on performance
- wide range of cafeteria elements
- Life & health insurance, medical care package
- Hybrid working arrangement aligned with team arrangements and business needs
- Opportunity to build up long term career path and develop your skills with wide range of learning options
- Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
- Family friendly workplace e.g.: Extended parental leave, Mother-baby room
- Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
- Possibility to join our social communities and networks
- Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
