FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- In charge of collection activities for the relevant portfolio(s) supported by the team to ensure trade debtor balances are tightly controlled and compliant to the Downstream Credit Policy.
- This includes regular contact with internal / external partners in order to reach periodical goals / targets, as well as participating in continuous improvement efforts, assisting in team development enquiries and demonstrating a senior attitude.
- Effective cash collection and monitoring of customer accounts (or own portfolio – may be cross-business or cross-country responsibility) consistent with BP’s credit standard & policies and preparing collection reports.
- Supervise credit and fraud violations and inform / involve all relevant partners within their DOA.
- Dealing with customers’ accounts and keeping these fully reconciled.
- Enforce to the Team’s regular KPI’s (such as working conditions and performance).
- Deal promptly with customer disputes / issues in order to secure payments and follow the partner concern path.
- Maintain and develop working relationship with Cross-functions (incl: Sales, Customer Service team etc.).
- Identify key, strategic or high risk business customers and issues and take actions together with the relevant partners.
- Apply all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails).
- Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant.
- Manage order blocks, review/resolve all credit-held deliveries and customer restrictions.
- Compliance with all relevant Credit Management related and QMS policies.
- Provide operational support for CCAs; assisting in team development enquiries, demonstrating senior attitude.
- Support Line Manager / Leads in all projects, systems implementations, strategic topics and any ad hoc activities needed.
Requirements
What you’ll need- Previous credit control / cash collection or customer service experience (2+ years)
- Any kind of College Degree or Economics (High School) or equivalent experience with relevant language skills
- Ability to work 50% afternoon shift in a month
- Able to deal with sophisticated situations while maintaining the right balance of customer and business focus
- Good level of analytical skills, numeracy and financial awareness.
- Effective problem solving attitude.
- Excellent communication skills.
- Efficient time management and prioritization skills.
- Continuous improvement attitude with an open minded and adaptable work ethic.
Benefits
Comp & perks- Different bonus opportunities based on performance
- wide range of cafeteria elements
- Life & health insurance, medical care package
- Hybrid working arrangement aligned with team arrangements and business needs
- Opportunity to build up long term career path and develop your skills with wide range of learning options
- Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
- Family friendly workplace e.g.: Extended parental leave, Mother-baby room
- Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
- Possibility to join our social communities and networks
- Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit controlcash collectionfinancial awarenessanalytical skillsproblem solvingKPI managementcustomer account reconciliationorder managementcompliancereport preparation
Soft Skills
communication skillstime managementprioritizationcustomer focusadaptabilityteam developmentcontinuous improvementinterpersonal skillsleadershipconflict resolution
Certifications
College DegreeEconomics