Senior IT Business Analyst – Digital Products

BP - A Beneficência Portuguesa de São Paulo

Digital Products Specialist driving strategic health technology initiatives and improving user experience through digital products. Collaborating across teams to ensure aligned goals and effective solutions.

Posted 5/1/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Will work directly on strategic digital transformation initiatives, such as the patient app and portal, the physician portal, virtual assistants, among others.
Support the evolution of digital products by conducting journey analyses, understanding user needs, and contributing technically to the prioritization, detailing, and implementation of initiatives.
Act as the interface between business, operations, and technology, ensuring functional alignment, clear requirements, and adherence to defined objectives.
Actively participate in the entire lifecycle of digital products, contributing insights, requirements gathering, analyses, testing, and monitoring of value, performance, and adoption indicators.

Requirements

What you’ll need

Education: Bachelor's degree required
Preferred: degree in Information Technology, Systems Analysis, Computer Science, healthcare or related fields
Postgraduate degree and/or MBA in related areas
Proven experience with Hospital Management Systems and the Tasy ERP
Desired: BPM, SQL, ITIL, and Agile methodologies
Proven experience in IT systems
Strategic experience and vision in digital products (virtual assistants, health portals and apps, etc.), with a focus on alignment with business goals
Analytical ability to identify needs, pain points, and opportunities for improvement
Experience prioritizing backlogs based on strategic impact, user value, and technical feasibility
Knowledge of product metrics and indicators (KPIs, OKRs, adoption and experience metrics) and ability to analyze and interpret them
Ability to translate business needs into clear, well-defined user stories
Strong communication and coordination skills with development teams and requesting stakeholders
Strategic vision and experience in digital transformation and agile methodologies
Collaborative, team-oriented profile
Focused on continuous delivery of value to users and the business.

Benefits

Comp & perks

Transportation allowance
Meal allowance
On-site cafeteria
Medical assistance
Dental assistance
Childcare support
Total Pass: A benefits platform that provides access to gyms and studios offering various activities for employees and dependents.
Viva 365: Programs and initiatives across five health dimensions — emotional, intellectual, physical, social, and financial. Examples include:
Women's health programs (pregnancy follow-up and family planning), ergonomics and workplace exercise initiatives, SESC Well-being programming partnership, employee space, running and walking events.
PAP (Personal Support Program) - a support channel staffed by a broad team of specialists (psychologists, social workers, lawyers, educators, nutritionists, physiotherapists, physical education professionals, financial consultants, and pet consultants).
Employee Health Center - telemedicine services, urgent care and appointments exclusively for employees with general practitioners, psychologists, physiotherapists and acupuncture within the company.
Health Professional Day: May 12 is considered a holiday for the category; employees who work on this date are entitled to compensation according to criteria defined in the Collective Bargaining Agreement.
Agreements and partnerships: Partnerships with establishments across various segments offering discounts — see the updated list on Workplace, our internal communication channel.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLBPMITILAgile methodologiesHospital Management SystemsTasy ERPdigital product metricsuser story developmentjourney analysisrequirements gathering

Soft Skills

analytical abilitystrong communication skillscoordination skillscollaborativeteam-orientedstrategic visionfocus on continuous deliveryability to translate business needsinsight contributionprioritization