Build, maintain, and support the Epic scheduling and registration modules within the hospital system
Optimize patient access workflows, including appointment scheduling, patient registration, and real-time eligibility (RTE) verification
Collaborate closely with operational departments to ensure system configurations align with front-end revenue cycle goals
Improve scheduling efficiency and support accurate insurance validation through integrated RTE functionality
Manage day-to-day application operations for assigned departments and escalate highly complex issues as needed
Provide expertise in area of application responsibility and resolve incidents, fulfill requests, and perform builds that support project requirements
Optimize the application through development of new functionality, testing, and implementing scheduled vendor releases and system upgrades
Ensure application changes follow change management procedures and protocols
Create and maintain required documentation; develop, plan, and execute testing for supported applications
Communicate all necessary application changes, enhancements, and procedures to all affected departments
Requirements
Required Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or related field
Epic Accreditation or Certification, examples including but not limited to Epic Willow, Epic Beaker, Epic Ambulatory, Epic MyChart
Two (2) years of work experience managing the Epic module(s) applicable to certification(s)
Current Bozeman Health IT Department employees with one (1) year of service and two (2) years of work experience using Epic may obtain new Epic certification in job-assigned Epic module within six (6) months of position start
Must remain working in job-assigned Epic module for one (1) year after earning new certification
Preferred Four (4) years of work experience in a similar position in healthcare.
Benefits
Paid time off
Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.