Boyd Gaming

Account Manager

• Identify and open new accounts through lead management and prospecting.
• Grow existing business within a list of strategic accounts through lead management and prospecting.
• Cold Call and Email leads to develop new opportunities.
• Capture all prospecting activities and maintain/update accurate customer information in Salesforce.
• Build and maintain a sales pipeline.
• Collaborate with our estimation teams to generate customer quotes.
• Work with our customer service teams to fulfill purchase orders.
• Identify areas for sales process improvement.
• Perform other duties as assigned.

Junior Account Manager

• Work directly with existing customers to support and manage business growth by developing strong relationships
• Maintain existing and develop new business and forge new relationships with cross-functional organizations at potential customers
• Achieve intimate knowledge of customers and industries in which customers compete and complete market analysis and assessment of competitive landscape
• Develop and execute strategies for increased customer penetration by selling additional products and services to all customer divisions
• Personally and directly engage at customer locations to win business through active business development

Sales Engineer

• Work directly with customer engineering teams to identify thermal requirements for enterprise and hyperscale data center environments, including rack-level power density and cooling architecture
• Apply knowledge of thermal management, materials, and manufacturing processes to develop engineered solutions tailored to customer applications
• Serve as the technical liaison between customers and Boyd Engineering to support solution design, development, and validation
• Review and interpret engineering drawings, technical specifications, and system requirements to ensure solution feasibility and alignment
• Support Account Managers and Business Development by providing engineering-driven technical expertise throughout the sales cycle
• Participate in customer meetings to define solution scope, clarify requirements, and communicate Boyd’s technical value proposition
• Display and demonstrate Boyd products and solutions using prototypes, samples, and technical data, emphasizing performance and manufacturability advantages
• Assist in developing strategies for increased customer penetration by identifying additional technical opportunities across customer divisions
• In conjunction with the Sales Operations and Estimating teams, perform technical reviews for quotation development, including drawings, specifications, materials, volumes, and manufacturing considerations
• Support preparation of formal quotation packages with pricing recommendations that balance technical requirements, revenue, and gross margin objectives
• Monitor technical progress of projects from concept through implementation to ensure customer milestones and production schedules are met
• Support commercial discussions by providing technical input related to product capabilities, manufacturing constraints, and application requirements
• Support commercial negotiations by providing technical and financial rationale (spec trade-offs, manufacturing constraints, risk mitigation, qualification scope).
• Engage with customers on topics related to solution performance, design changes, and technical risk mitigation
• Maintain accurate documentation of customer opportunities, technical requirements, and solution status within Salesforce CRM

Technical Sales Engineer

Project Manager

• Managing Boyd’s Project team to successfully complete the installation of Boyd’s thermal cooling systems.
• Partner with overall project team which includes teams from our customer and various construction trades to ensure project deadlines are met.
• Coordinate with customer appointed general contractor to ensure project is meeting installation deadlines and adjust thermal cooling project scheduled to align with overall building plans and schedule.
• Ability to troubleshoot cooling system issues with support from Boyd tech support team.
• Competent in replacing subassemblies and performing system tests as required.
• Ensures contractors comply with negotiated contract documents designated by customer demand.
• Strong mediation skills required to resolve conflicts within the team before they become an issue.
• Issues daily reports, noncompliance notices, and cost/Expense logs.
• Reviews progress of project specific milestones & makes recommendations for improvement.
• Determines project progress and resolves problems with project team.
• Report weekly to management on project status and customer satisfaction indicators including discussing customer’s goals, objectives, and feedback with the Boyd team.
• Communicate project status changes with Boyd management.
• Ability to perform product commissioning and hand-over to customer.
• Ability to travel up to 10% of the time.

Business Development Rep

• Identify, generate and pursue new business opportunities, including expanding into new markets.
• Build and maintain strong relationships with existing and potential clients, understanding their needs and providing solutions that add value.
• Collaborate with other departments, including operations, R&D and marketing, to ensure alignment and support for sales initiatives.
• Analyze market trends, competitive landscape, and customer feedback to identify opportunities for growth and improvement.
• Stay updated on industry developments, regulations, and best practices to inform sales strategies and decision-making.
• Work directly with new customers to support and manage business growth by developing strong relationships with operating departments and various management levels.
• Achieve intimate knowledge of our customers and the industries in which our customers compete.
• Complete market analysis and assessment of competitive landscape, including 1, 3, and 5-year projections on industry trends.
• Develop and execute strategies for increased customer penetration by selling additional products and services to all customer divisions.
• Set strategic goals and tactical plan to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment.
• Directly engage at customer locations to win incremental business through active business development.
• Requires establishing strong relationships with various management levels.
• Periodic international travel may be necessary to develop opportunities collaboratively in other countries.
• Work closely with customer engineers and purchasing to ensure product and design requirement are identified.
• Work closely with Boyd Engineering to manage the design and development of customer solutions.
• Display and demonstrate products and solutions using prototypes, samples, and marketing support materials, providing value added guidance to customers.
• Manage the quotation process. In conjunction with the Sales Operations Team, performs technical review of engineering drawings and specifications, gathers, and prepares required information for formal quotation including, but not limited to, drawings, sample parts, technical data, volumes, and material sources for submittal to Boyd Estimating.

Junior Account Manager

Account Manager

Technical Sales Engineer

Project Manager

Business Development Executive