Onboarding Specialist

Bowlero Corporation

Onboarding Specialist improving new-hire experiences and retention for Lucky Strike Entertainment’s bowling, waterpark, and family entertainment venues. Coordinating HR, training, operations, and manager onboarding activities.

Posted 8/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and improving structured onboarding processes while effectively coordinating across departments to enhance employee retention. Proficient in tracking onboarding metrics and facilitating communication between new hires and management.

Highest-signal resume keywords

Onboarding Process DesignCross-Department CoordinationData Tracking and ReportingEmployee Retention StrategiesCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

OnboardingTalent AcquisitionProcess ImprovementData InterpretationDashboard Creation

Soft Skills

AccountabilityCuriosityDifficult ConversationsHigh Volume Management

Industry Keywords

HRMulti-Unit ExperienceHospitalityEntertainment

About the role

Key responsibilities & impact

Design, deliver, and continuously improve a structured onboarding journey for new hires across corporate, field, and hourly roles
Conduct proactive new hire check-ins at day 1, week 1, and 30/60/90-day milestones
Coordinate onboarding and check-in responsibilities across HR, Training, and Field Operations
Hold partner departments accountable and escalate gaps or missed check-ins
Partner with hiring managers on pre-start checklists, 30/60/90-day planning, and manager readiness coaching
Track and report onboarding completion, check-in status, and early attrition trends
Identify onboarding gaps contributing to turnover and recommend targeted interventions
Build and maintain onboarding resources for new hires, managers, and partner departments
Serve as the central contact when a new hire’s early experience signals risk
Coordinate the handoff from recruitment to onboarding with TAMs, Sr. TAPs, and TAPs
Support onboarding initiatives connected to the broader retention strategy

Requirements

What you’ll need

2+ years of experience in onboarding, HR, talent acquisition, or a related people function
Multi-unit or hospitality/entertainment experience is a plus
Proven ability to coordinate across departments and hold partner teams accountable without direct authority
Experience building or improving structured processes
Comfortable having direct, difficult conversations with managers and partner departments
Ability to track trends, build simple dashboards, and interpret data
Excellent written and verbal communication skills
Ability to manage a high volume of concurrent onboarding cycles across multiple locations and departments
Genuine curiosity about employee retention and ability to identify root causes

Benefits

Comp & perks

Performance-based incentives
Healthcare coverage
Broad range of other benefits
Competitive total rewards package