Field Training Manager
Bowlero Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $72,000 per year
Job Level
JuniorMid-Level
About the role
- Identify training and performance support needs across locations
- Coach management teams to facilitate effective training for their staff, including on-the-job development
- Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training
- Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards
- Support implementation and adoption of new technology tools to enhance operational efficiency
- Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence
- Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance
- Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment
- Collaborate cross-functionally with other departments to support training initiatives
- Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed
- Provide feedback to employees and managers to support ongoing development
- Support special projects and ongoing operational needs as assigned
- Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs
Requirements
- High school diploma
- Two to three years in hospitality, training, or a managerial role
- Proven experience in implementing training programs for frontline and/or management staff
- Experience with performance coaching, leadership development, and hospitality service standards is highly valuable
- Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required
Benefits
- performance-based incentives
- competitive total rewards package
- healthcare coverage and a broad range of other benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training programsperformance coachingleadership developmenthospitality service standards
Soft skills
coachingengagement strategiescollaborationfeedback provisionmotivation
Certifications
high school diploma