Bounteous

Lead Benefits Specialist

Bounteous

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $85,000 - $95,000 per year

Job Level

Senior

About the role

  • Administer the day-to-day operations of Bounteous' benefit programs in accordance with plan documents and applicable state and federal regulations
  • Manage and administer leaves of absence in coordination with external vendors and the payroll team
  • Oversee relationships with benefits vendors and outsourced administrators to ensure adherence to established processes, service level agreements, and timely resolution of participant issues
  • Provide guidance and support to People & Culture Partners and employees, serving as a trusted resource on benefits-related matters
  • Liaise with insurers, vendors, employees, and the People Experience team to resolve issues and maintain strong, collaborative working relationships
  • Partner with HRIS, payroll, and external vendors to resolve data integrity issues and conduct periodic audits to ensure ongoing compliance
  • Manage ACA reporting requirements, including preparation and issuance of 1095-C forms
  • Respond promptly to inquiries in the benefits mailbox by thoroughly researching issues and providing clear, accurate guidance to employees
  • Develop and deliver benefits and well-being communications, including quarterly newsletters, intranet content, and open enrollment materials
  • Support the implementation of new benefit programs, vendor transitions, and the integration of acquired organizations into company benefit plans
  • Participate in benefits and People & Culture initiatives to improve processes, reduce manual effort, and increase operational efficiency
  • Transmit benefits data to vendors, conduct quarterly audits, and oversee the invoicing and reconciliation process

Requirements

  • 4-6 years of benefits administration experience across the Americas (United States experience required)
  • Demonstrated critical thinking skills with the ability to analyze complex benefits issues, identify root causes, and develop effective solutions aligned with company policies and compliance requirements
  • Strong emotional intelligence, with the ability to navigate sensitive employee situations with empathy, discretion, and professionalism while fostering trust and positive engagement
  • Ability to balance data-driven decision-making with human impact, ensuring both compliance and employee well-being
  • Proven problem-solving skills with the ability to anticipate challenges and recommend proactive strategies for benefits administration
  • Excellent verbal and written communication skills
  • Ability to interact effectively with all levels of staff using strong interpersonal skills
  • Superior organizational skills with a results-focused mindset, strong execution, and attention to detail
  • Self-motivated and adaptable, thriving in a fast-paced, entrepreneurial environment
  • Strong desire to learn and grow.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
benefits administrationACA reportingdata integrityauditingvendor managementcomplianceproblem-solvingcritical thinkingemployee well-beingcommunication
Soft skills
emotional intelligenceinterpersonal skillsorganizational skillsadaptabilityself-motivationtrust-buildingprofessionalismresults-focusedattention to detailcollaboration