Content Manager

• Lead creation of detailed content-strategy deliverables with limited oversight; these may include: website and digital asset management (DAM) system information architectures and taxonomies/metadata schemas, with related documentation; content audits & inventories; content models; content governance plans; website migration plans; and research findings.
• Produce cohesive strategy, research, and design documents that contextually address business needs, user needs, and best practices.
• Facilitate discovery activities with limited oversight such as content workshops, stakeholder interviews, audits, expert reviews, competitive reviews, etc.
• Critique discovery research findings and apply findings as appropriate to the solution.
• Conduct research activities such as content testing, card sorting, taxonomy testing, persona development, and user journeys.
• Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions.
• Contribute to the establishment of experience design standards, deliverables and methodologies within the organization.
• Stay informed and share insights on digital best practices, trends, tools; participate in content strategy communities locally and nationally.
• Participate in the planning and tracking of content strategy activities and deliverables across projects and accounts.
• Substantially contribute to our culture and atmosphere, quality of work, and growth into the next generation of content strategists.

Lead Content Strategist – 1.5 Months Contract

Content Strategist

Sales Communication, Content Manager

Bilingual Content Editor – English/Japanese

Bilingual Content Editor, English/Spanish

Sales Communication and Content Manager