Junior Account Manager

Boundless Immigration

Junior Account Manager supporting senior account managers in client account management. Involved in sourcing promotional products and ensuring accurate client communications in a fast-paced environment.

Posted 5/20/2026full-timeRemote • Arizona, Minnesota, Ohio, Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Support senior account managers with client account management, including order processing, project tracking, and client communications
Assist in sourcing and recommending promotional products that align with clients’ branding and marketing objectives
Help coordinate product samples, quotes, and presentations for client meetings
Monitor order status and proactively communicate updates to clients and team members
Ensure accurate and timely documentation of all client interactions and transactions in the CRM system
Contribute to client retention and satisfaction by providing excellent customer service and resolving issues promptly

Requirements

What you’ll need

Bachelor’s degree in business, marketing, communications, or related field preferred
1+ years of experience in account management, customer service, or sales (internships or related experience welcome)
Strong organizational, communication, and interpersonal skills
Detail-oriented with the ability to multitask and prioritize in a fast-paced setting
Proficient with Microsoft Office Suite; experience with CRM systems a plus
Interest in the promotional products industry and a willingness to learn
Knowledge of Shopify, Salesforce, or Netsuite a plus

Benefits

Comp & perks

Medical, dental and vision insurance
Paid vacation, sick, and personal time
401(k) with matching
An abundance of cool swag!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementcustomer servicesalesorder processingproject trackingdocumentationmultitaskingprioritization

Soft Skills

organizational skillscommunication skillsinterpersonal skillsdetail-orientedcustomer satisfactionproblem-solving

Certifications

Bachelor’s degree