Responsible for actioning day-to-day alerts related to fraud prevention, investigations, and dispute processing.
Monitor and analyze different types of information for decision making.
Assess risk levels and make approval recommendations for onboarding and payment processing limits.
Build trust with customers and internal teams through excellent experience and education.
Provide feedback on risk program improvements and assist in implementing those insights.
Stay informed of fraud trends and relevant regulations for maintaining an exceptional risk program.
Assist in developing fraud detection and risk management systems and tools.

Requirements

High school diploma required, Bachelor’s degree preferred.
3-7 years of experience in the payments industry, focusing on underwriting, transaction monitoring, or fraud management.
Experience with SQL, Tableau or Sigma required.
Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets.
Familiarity with merchant processing platforms and applications.
Experience with automation and/or AI tooling on the job is required.
Ability to read and understand credit card processing statements.
Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations.
Strong analytical skills, attention to detail, and research capabilities.
Able to research and make decisions on complex merchant-related issues.

Benefits

401(k) match plus dental, medical, vision, and life insurance.
Flexible vacation day policy.
Fully remote work with a monthly stipend.
Family planning resources and specialized support programs.
Equity opportunities.
Boulevard Bucks Learning and Development program.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLTableauSigmaMicrosoft Office SuiteExcelGoogle SheetsautomationAI toolingfraud detection systemsrisk management systems

Soft Skills

analytical skillsattention to detailresearch capabilitiesdecision makingcustomer trust buildingcommunicationteam collaborationfeedback provisionproblem solvingeducation