Training Operations Intern

Bots & People

Training Operations Intern responsible for scheduling and managing training sessions for AI automation at Bots & People. Collaborating with trainers and clients to ensure smooth operations.

Posted 5/11/2026internshipRemote • 🇩🇪 GermanyEntry LevelWebsite

About the role

Key responsibilities & impact

Plan and schedule training sessions with trainers and clients across multiple enterprise projects in parallel
Align with trainers on upcoming sessions, preparation needs, and logistics
Coordinate meetings between internal team, trainers, and client stakeholders
Send communications to learners: invitations, reminders, pre-work, follow-ups
Translate presentations and session materials between German and English
Manage session rescheduling when things shift (they always do)
Run session aftercare: materials handover, follow-up messages, open questions
Run project controlling in Excel: who is delivering what, when, for which client, at what cost, and where we are versus plan
Produce attendance reports for clients and internal tracking
Prepare numbers for impact reviews (NPS, completions, adoption KPIs) so clients see the value and we see where to improve
Send purchase orders to trainers based on confirmed bookings
Check incoming trainer invoices against POs and project plans, flag anything that does not match
Keep documentation and filing in order so finance can close the month without chasing
Identify recurring admin tasks that should not take a human anymore
Build automations using AI tools, Power Automate, Make, Zapier, custom GPTs, or agent builders, in close collaboration with Sara and Olli
Improve our internal Excel and project controlling setup so it scales without adding manual work
Share what you build with the team so others benefit from it too

Requirements

What you’ll need

Genuine love for admin work, structure, and clean data (you read the list above and did not flinch)
Advanced Excel skills: pivots, lookups, nested formulas, conditional logic, data validation, ideally Power Query
Super detail-oriented: you catch the typo in the PO, you notice the invoice amount is off by €50, you spot when two sessions are booked on top of each other
Reliable and structured: when you take something over, people can stop worrying about it
Genuine curiosity about AI: you already play around with ChatGPT, Claude, or similar, and you want to go much deeper
Solid German and English (our clients are DACH, a lot of our content is in English)
Currently enrolled at a university as Werkstudent:in or available as an intern for at least 6 months, based in Berlin or willing to work hybrid

Benefits

Comp & perks

30 vacation days per year (for full time employees) + unlimited home office days
remote work, or work from our beautiful Berlin office - you choose
A highly dynamic startup environment where you can grow and reach the next stage of your career.
The opportunity to work and develop in one of the fastest-growing technology topics of our time (process automation)
Work on a highly relevant field: automation, AI adoption, and modern upskilling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

advanced Excelpivotslookupsnested formulasconditional logicdata validationPower Queryproject controllingattendance reportingimpact reviews

Soft Skills

detail-orientedreliablestructuredcuriosity about AIcommunicationorganizationproblem-solvingcollaborationadaptabilitytime management