Senior Project Manager, Service Delivery
Ortiz Property Group @ REAL Broker
PMP
NPI Program Manager
Botrista Technology, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Lead menu optimization, limited-time offers (LTOs), and new ingredient introductions
- Partner with R&D to identify market trends and ensure profitable menu rollouts
- Coordinate seasonal menu updates and promotional campaigns across verticals
- Manage ingredient transitions, ensuring supply chain readiness and cost optimization
- Act as primary conduit between front-end sales teams and back-end operations
- Facilitate demand forecasting with supply chain teams, providing launch projections
- Coordinate with R&D, Marketing, Supply Chain, Sales, Operations, and Technology to meet program milestones
- Drive accountability by tracking deliverables, escalating risks, and ensuring stakeholder commitments
- Plan and deliver high-impact NPI programs spanning multiple functions
- Define program objectives, success metrics, and timelines aligned with business priorities
- Manage menu-related deliverables: recipes, SKUs, nutritionals, POP assets, purchase orders, site communications
- Leverage tracking tools and dashboards for real-time program visibility
- Analyze rollout performance, customer reception, and financial impact
- Capture lessons learned and implement process improvements for future launches
- Use data-driven insights to optimize program effectiveness and inform decision-making
- Develop scalable NPI frameworks for high-growth environment
Requirements
- Bachelor’s degree in Business Administration, Operations, or a related field.
- 3-5 years of experience in program management, project management, or operations within a fast-paced environment (startup or tech/food service experience a plus).
- Demonstrated ability to manage multiple programs simultaneously, balancing strategic and tactical execution.
- Strong organizational and problem-solving skills with high attention to detail.
- Excellent communication and stakeholder management skills; able to influence without direct authority.
- PMP, CAPM, or equivalent certification is a plus.
- Comfortable working in a high-growth, evolving environment.
