Botkeeper

Sales Development Rep

• Execute Cold Outreach: Conduct a high volume of daily outbound calls (cold calling) and utilize email/social channels to engage potential residential and commercial clients in targeted regions.
• Appointment Setting: Successfully schedule qualified appointments for the U.S. Sales team to conduct a "Free Flood Analysis & Quote."
• Lead Qualification: Effectively use a prepared script and employ active listening to qualify leads based on flood risk, property type, decision-making authority, and genuine interest in flood mitigation solutions.
• Product Knowledge: Quickly develop a strong understanding of Dam It Defense's unique flood barrier systems, their benefits (superior protection, insurance savings), and the value of the Free Analysis offer.
• CRM Management: Maintain meticulous, accurate, and up-to-date records of all customer interactions, lead statuses, and appointment details in the Customer Relationship Management (CRM) system (e.g., Salesforce, HubSpot).
• Objection Handling: Professionally and persistently handle prospect objections, maintain composure, and pivot conversations to secure the appointment.
• Collaboration: Work closely with the U.S. Sales and Marketing teams to optimize scripts, target lists, and overall outreach strategies.
• Reporting: Track and report on key performance indicators (KPIs) such as call volume, connection rates, conversion rates, and appointments booked.

Sales Development Representative, SDR