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Technical Implementation Manager
BotCityTechnical Implementation Manager delivering Sentinel cybersecurity deployments for enterprise customers. Unblocking infrastructure, identity, networking, and rollout risks across POCs and production implementations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end technical delivery for Sentinel deployments, including requirements gathering, risk tracking, and stakeholder engagement. Proficient in deploying on-premise and cloud solutions while ensuring compliance with security standards.
Highest-signal resume keywords
Technical Delivery ManagementProject Management FundamentalsLinux and Container FluencySSO/Identity ManagementEndpoint Deployment Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DeliveryRequirements GatheringTLS/SSL Certificate ManagementDockerKubernetesCommand-Line OperationsNetwork/Firewall RulesJiraIntuneGPO
Soft Skills
Stakeholder EngagementCross-Functional CollaborationCustomer Training Support
Tools & Technologies
MS OfficeGoogle SuiteNotionGrafanaKibanaEntraIDAzure ADOkta
Industry Keywords
CybersecurityGRCComplianceB2B EnterprisePrivate-Cloud Software
Tech Stack
Tools & technologiesAzureCloudCyber SecurityDockerGrafanaKubernetesLinux
About the role
Key responsibilities & impact- Own end-to-end technical delivery for every Sentinel deployment
- Own technical delivery for active Sentinel POCs and production rollouts
- Run requirements-gathering with client IT/security teams covering sizing, network, database, and identity/SSO ownership
- Track and unblock client-side provisioning
- Coordinate preparation of certificates, credentials, and licenses
- Coordinate deployment, installation, validation, and phased agent rollout
- Create, maintain, and evolve the standardized pre-deployment playbook
- Ensure completed deployments end with a clear client action plan addressing discovered risks
- Report deployment status and risk regularly to BotCity and customer teams
- Support customer training as needed
- Work cross-functionally with BotCity and customer teams
- Own customer calls and reports to align stakeholders throughout POCs and product deployment
Requirements
What you’ll need- Bachelor's degree in Technology, Engineering, Business, or a related field
- 5+ years of experience running complex, multi-stakeholder technical implementations with B2B enterprise customers
- Experience with on-premise, hybrid, or private-cloud software
- Working fluency with Linux, containers, and network/firewall rules
- Working fluency with SSO/identity, including SAML and EntraID
- TLS/SSL certificate management experience
- Experience with endpoint deployment tools, including Intune and GPO
- Strong project management fundamentals, including scoping, timeline ownership, risk tracking, and stakeholder engagement
- Comfortable working directly with IT, Governance, and/or Cybersecurity teams
- Familiarity with Jira for scoping, timeline ownership, and risk tracking
- Comfortable with terminal/SSH and command-line operations
- Hands-on familiarity with Docker and Kubernetes
- Familiarity with EntraID/Azure AD and Okta admin consoles
- Prior experience in an early-stage, high-growth, fast-paced startup environment
- Experience with MS Office/Excel, Google Suite, and Notion
- English - Fluent
- Preferred: familiarity with security/compliance concepts
- Preferred: prior experience in Cybersecurity, GRC, or compliance-adjacent software implementation
- Preferred: familiarity with Grafana, Kibana, or similar log/observability tooling
- Preferred: Spanish - Advanced
Benefits
Comp & perks- Ability to travel as needed to events, conferences, and team meetings