UX Designer
BotCity
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Latin America
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About the role
- Own the "understanding" phase of the product lifecycle, identifying user pain points and business opportunities before any solution is designed.
- Plan and conduct qualitative interviews and quantitative studies to gather actionable insights.
- Lead user testing and interview sessions to validate hypotheses and prototypes directly with B2B clients.
- Transform raw data into UX artifacts such as User Journey Maps, Personas, and Service Blueprints to guide the development team.
- Manage the full design cycle for new features, from initial sketches and wireframes to high-fidelity prototypes.
- Analyze existing functionalities and propose UX improvements to reduce friction and enhance user efficiency.
- Produce high-fidelity screens and detailed specifications in Figma, ensuring the development team has everything needed for precise implementation.
- Build interactive prototypes to test usability and communicate complex flows to stakeholders.
- Partner with Product, Business, Customer Success, and Engineering teams to ensure design solutions align with technical constraints and business goals.
Requirements
- Experience (3+ years) with Design or Product Research for a Saas B2B product.
- Demonstrable portfolio featuring end to end UX projects.
- Proven experience in qualitative and quantitative methodologies, specifically moderating interviews and conducting thematic analysis.
- Strong experience in user testing, whether remote or A/B Testing.
- Proven experience in Research (Hypothesis formulation, user interviews, benchmarking with other products, problem definition).
- Ability to prototype at a level that supports end-to-end delivery.
- Proven ability to map Critical User Journeys highlighting friction points and opportunities.
- Ability to translate research findings into clear insights, opportunities, and recommendations.
- Experience in Design Thinking and agile methodologies.
- UX usability tools (Figma, UserTesting, Maze).
- Experience working with MS Office/Excel, Google Suite, Notion.
- Prior experience in an early-stage, high-growth, and fast-paced startup environment.
- Ability to travel as needed to support events and meet the team.
- Portuguese - Fluent.
- English - Advanced.
Benefits
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX designuser testingqualitative researchquantitative researchprototypingthematic analysisDesign Thinkingagile methodologiesuser journey mappingA/B testing
Soft Skills
communicationcollaborationproblem-solvinganalytical thinkingcreativityadaptabilityattention to detailuser empathystakeholder managementinsight translation