Own the organic and paid social strategy, ensuring alignment with overarching brand and growth objectives
Manage social media agency partners as needed to ensure seamless execution of strategic initiatives
Identify and structure brand collaborations and partnerships, integrating them into social storytelling to maximize reach and business impact
Analyze cultural trends, competitor activity, and performance data to generate actionable insights and strategic recommendations
Define and track success metrics emphasizing brand relevance, engagement quality, and conversion
Develop and implement a community engagement strategy that connects campaigns with customer voices and amplifies brand messaging
Design frameworks to leverage community platforms during launches and initiatives
Equip ambassadors, creators, and loyalists with resources and assets for authentic advocacy
Establish feedback loops between the community and internal teams (Marketing, Product, CX)
Build a long-term influencer and creator strategy centered on authenticity and meaningful partnerships
Manage influencer relationships from selection and tiering to contracting, content rights, and campaign measurement
Create scalable playbooks enabling creators and ambassadors to complement in-house content and expand brand reach
Requirements
Bachelor’s degree in Marketing, Communications, or related field (preferred)
4–7 years of experience in social media strategy and/or community building for a high-growth consumer brand (CPG experience a plus)
Proven ability to develop and execute social strategies that integrate organic and paid initiatives, drive engagement, and deliver measurable business results