QA Analyst
AIQ
CypressSelenium
Full-Service Reviewer, QA Analyst
Bosun
full-time
Posted on:
Location: Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $67,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Conduct comprehensive estimate reviews for mitigation, reconstruction, contents, board-up, abatement, biohazard, mold, and fire damage
- Evaluate estimate documentation in Xactimate, XactAnalysis, Claims Connect, Validate, CMS, and related systems
- Ensure compliance with carrier requirements, internal standards, and industry best practices
- Provide professional and constructive feedback to franchise teams to improve estimating consistency and accuracy
- Communicate with franchise locations and carrier representatives through various digital platforms
- Monitor trends and performance indicators to identify training opportunities or process improvements
- Support surge needs during catastrophe events or times of increased volume
Requirements
- High School Diploma or GED
- Three or more years of experience in restoration estimating or estimate review (mitigation, reconstruction, and contents experience required)
- Bachelor’s degree or equivalent experience preferred
- Ability to pass a background check and maintain confidentiality
- Advanced knowledge of Xactimate and insurance estimating software (XactAnalysis, Claims Connect, etc.)
- Proven ability to handle complex estimate reviews across multiple service lines
- Detail-oriented and analytical mindset
- Excellent written and verbal communication skills
- Confident in providing direct feedback and coaching to field teams
- Strong organizational and time management skills
- Comfortable with Microsoft Outlook, Teams, SharePoint, Excel, and OneDrive
- Ability to work Tuesday-Saturday with a start time between 7:00 AM – 9:00 AM
