Bosun

Full-Service Reviewer, QA Analyst

Bosun

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $67,000 - $70,000 per year

Job Level

Mid-LevelSenior

About the role

  • Conduct comprehensive estimate reviews for mitigation, reconstruction, contents, board-up, abatement, biohazard, mold, and fire damage
  • Evaluate estimate documentation in Xactimate, XactAnalysis, Claims Connect, Validate, CMS, and related systems
  • Ensure compliance with carrier requirements, internal standards, and industry best practices
  • Provide professional and constructive feedback to franchise teams to improve estimating consistency and accuracy
  • Communicate with franchise locations and carrier representatives through various digital platforms
  • Monitor trends and performance indicators to identify training opportunities or process improvements
  • Support surge needs during catastrophe events or times of increased volume

Requirements

  • High School Diploma or GED
  • Three or more years of experience in restoration estimating or estimate review (mitigation, reconstruction, and contents experience required)
  • Bachelor’s degree or equivalent experience preferred
  • Ability to pass a background check and maintain confidentiality
  • Advanced knowledge of Xactimate and insurance estimating software (XactAnalysis, Claims Connect, etc.)
  • Proven ability to handle complex estimate reviews across multiple service lines
  • Detail-oriented and analytical mindset
  • Excellent written and verbal communication skills
  • Confident in providing direct feedback and coaching to field teams
  • Strong organizational and time management skills
  • Comfortable with Microsoft Outlook, Teams, SharePoint, Excel, and OneDrive
  • Ability to work Tuesday-Saturday with a start time between 7:00 AM – 9:00 AM