Bosun

Reviewer

• Conduct comprehensive estimate reviews for services including water mitigation, mold remediation, reconstruction, contents, board-up, abatement, biohazard, and fire damage.
• Evaluate estimate documentation in Xactimate, XactAnalysis, Claims Connect, Validate, CMS, and related systems.
• Ensure compliance with carrier requirements, internal standards, and industry best practices.
• Provide professional and constructive feedback to franchise teams to improve estimating consistency and accuracy.
• Communicate with both franchise locations and carrier representatives through various digital platforms.
• Monitor trends and performance indicators to help identify training opportunities or process improvements.
• Support surge needs during catastrophe events or times of increased volume.

Restoration Reviewer

Estimator

• Develop accurate estimates for water mitigation, mold remediation, fire/smoke damage, contents cleaning, biohazard, and reconstruction projects.
• Use platforms such as Xactimate, XactAnalysis, CMS, Claims Connect, and Validate to write, submit, and revise estimates.
• Ensure estimates meet carrier guidelines, company standards, and SLAs for turnaround time and quality.
• Communicate with franchise teams and insurance adjusters via email, phone, and claim systems to clarify estimate details or resolve questions.
• Offer coaching and guidance to franchise partners to improve documentation and estimating accuracy.
• Support estimating team during catastrophe events or high-volume seasons.
• Train or mentor new team members as needed.

Full-Service Estimator – Restoration/Reconstruction

Attorney

• Manage insurance coverage and/or defense litigation matters, including bad faith claims, from inception through resolution
• Draft and review pleadings, motions, discovery, and other legal documents with a high level of precision and advocacy
• Take and defend depositions, including experts and key parties, and represent clients in hearings and motion practice in state and federal courts
• Provide trial support, including strategy development, witness preparation, and trial execution
• Collaborate with senior attorneys to develop case strategy, assess risk, and deliver practical legal solutions
• Communicate directly with clients, providing updates, legal advice, and strategic guidance while fostering strong relationships
• Stay current on developments in insurance coverage and defense litigation, incorporating industry trends into case strategy

Insurance Coverage and Defense Litigation Attorney

• Provide strategic oversight and direction on complex insurance defense litigation matters
• Serve as a primary point of contact for clients, carriers, and stakeholders
• Review pleadings, motion practice, and litigation strategy to ensure quality and consistency
• Mentor and develop junior and senior attorneys through guidance and feedback
• Support firm leadership by maintaining high professional and performance standards
• Step into matters as needed to ensure effective outcomes

Restoration Reviewer

Full-Service Estimator – Restoration/Reconstruction

Insurance Coverage and Defense Litigation Attorney

Partner Attorney – Litigation, Insurance Defense