Bosun

Administrative Assistant

• Support production team by managing schedules, issuing work orders and purchase orders, tracking acceptance, and coordinating change orders with accounting
• Track project schedules and prepare draw projections
• Acquire vendors and manage Buildertrend implementation for workflow efficiency
• Manage pre-construction and post-construction tasks using Pre-Job Tracker, including ordering surveys, elevation certificates, and maps
• Oversee fixture and flooring orders, returns, and shipments; update Buildertrend documentation and prepare project closeout paperwork
• Coordinate client closing gifts and collaborate with accounting to finalize project closures
• Maintain office supplies, answer calls, organize job files, upload builder files to Buildertrend, and ensure permit-stamped plans are signed and filed
• Onboard new vendors and subcontractors with complete documentation and ensure understanding of purchase order system and payment schedules
• Organize subcontractor, client, and employee appreciation events and luncheons

Administrative Assistant, Construction

• Conduct daily discovery calls (approx. 45 minutes/day) with prospective patients using a provided script and schedule consultations
• Serve as a key point of contact for families via phone, email, and coaching calls
• Manage social media posts (Instagram, TikTok) by uploading provided content, writing captions, and managing descriptions
• Support administrative operations: entering new patients into the EMR, ordering labs and supplements, organizing educational video content, supporting drip content delivery, tracking events and outreach activities
• Take initiative in creating and improving internal processes
• Maintain a compassionate, professional, and patient demeanor when working with children and families, many of whom are neurodivergent

Administrative Assistant, Pediatric Clinic

Lead Generation

• Research and identify companies with current or upcoming hiring needs
• Build targeted prospect lists using LinkedIn, job boards, and other tools
• Send outreach messages (email, LinkedIn, light calling if needed) to decision-makers
• Warm up prospects and schedule initial conversations for the sales lead
• Grow role to a target of ~100 new leads per month as role develops
• Create warm introductions; not responsible for closing deals

Lead Generation Specialist

Account Manager

• Lead discovery calls with clients to understand hiring needs
• Source, screen, and interview candidates via video calls
• Present qualified candidates and guide clients through the hiring process
• Maintain accurate and timely records in HubSpot and our applicant tracking system
• Build trusted relationships by being both professional and personable in every interaction
• Deliver professional, personable recruiting services
• Build strong client and candidate relationships
• Contribute to client retention by providing consistent, high-quality support

Recruiter/Account Manager

Project Manager

• Manage residential and commercial reconstruction projects from start to finish
• Create and maintain detailed work orders, project schedules, and timelines
• Communicate frequently with customers, subcontractors, estimators, and internal departments
• Coordinate materials procurement, subcontractor scheduling, and job site logistics (including dumpsters and permits)
• Ensure projects stay within budget and meet compliance and safety standards
• Conduct weekly reviews with estimators to provide project updates
• Submit and approve subcontractor invoices for payment
• Provide top-tier customer service, ensuring satisfaction scores of 9+ and high NPS ratings
• Maintain clean and safe job sites, including proper signage and employee safety oversight
• Obtain necessary inspections and upload Certificates of Completion

Reconstruction Project Manager

• Lead residential and commercial reconstruction/restoration projects
• Manage multiple jobs across estimation, active production, and closeout phases
• Coordinate closely with internal teams and subcontractors
• Control and communicate project budgets and confirm work orders before start
• Ensure compliance with standards and regulations
• Track metrics during bi-weekly GS&R and meet operational objectives (Sales, Gross Margin, Brand Experience)
• Build relationships with key customers, subcontractors, and vendors
• Spend significant time in the field to oversee project completion
• Participate in local community events and support team development

Restoration Project Manager

• Manage residential and commercial reconstruction projects from start to finish
• Create and maintain detailed work orders, project schedules, and timelines
• Communicate frequently with customers, subcontractors, estimators, and internal departments
• Coordinate materials procurement, subcontractor scheduling, and job site logistics (including dumpsters and permits)
• Ensure projects stay within budget and meet compliance and safety standards
• Conduct weekly reviews with estimators to provide project updates
• Submit and approve subcontractor invoices for payment
• Provide top-tier customer service targeting satisfaction scores of 9+ and high NPS ratings
• Maintain clean and safe job sites, including proper signage and employee safety oversight
• Obtain necessary inspections and upload Certificates of Completion
• Work closely with internal teams to uphold safety, compliance, and quality standards

• Manage residential restoration projects from scope to final sign-off
• Serve as the primary point of contact for homeowners and insurance adjusters
• Oversee budgets, timelines, subcontractors, and client satisfaction
• Ensure quality workmanship, code compliance, and proactive problem-solving
• Be available during nights or weekends when urgency calls
• Deliver results that drive revenue and create real impact

Construction Project Manager

Sales

• Convert inquiries into clients and guide families through in-home care services
• Conduct in-home assessments and sales consultations
• Guide families through admissions and care planning
• Match clients with caregivers and coordinate schedules
• Collaborate with marketing for referrals and follow-ups
• Participate in on-call rotation every 3–4 weeks
• Use consultative sales skills, relationship expertise, and client management experience to help seniors live safely at home while growing the business

Sales Advisor, In-Home Care

Director

• Prepare comprehensive and accurate cost estimates for custom home projects from initial conceptual drawings to final construction documents. Attend coordinator meetings with owners and architects to ensure the budgets and construction documents align. Conduct thorough review of architectural plans, specifications, and other project documents to identify scope, materials, and labor requirements. Perform detailed take-offs of all building components, including but not limited to foundations, framing, roofing, exterior finishes, interior finishes, and mechanical, electrical, and plumbing systems. Solicit and evaluate bids from subcontractors and suppliers, ensuring competitive pricing and adherence to project specifications. Maintain an up-to-date database of material costs, labor rates, and sub pricing. Collaborate closely with the sales and design teams to understand client needs and translate them into accurate cost projections. Identify potential cost-saving opportunities and value engineering options without compromising quality. Prepare detailed proposals, including scope of work, exclusions, and allowances. Participate in pre-construction meetings and client presentations to explain estimates and answer questions. Track project costs against estimates and provide variance analysis throughout the construction process. Stay informed of industry trends, material advancements, and new construction techniques. Assist in the development and improvement of estimating processes and tools.

Director of Estimating

QA Engineer

• Conduct comprehensive estimate reviews for mitigation, reconstruction, contents, board-up, abatement, biohazard, mold, and fire damage
• Evaluate estimate documentation in Xactimate, XactAnalysis, Claims Connect, Validate, CMS, and related systems
• Ensure compliance with carrier requirements, internal standards, and industry best practices
• Provide professional and constructive feedback to franchise teams to improve estimating consistency and accuracy
• Communicate with franchise locations and carrier representatives through various digital platforms
• Monitor trends and performance indicators to identify training opportunities or process improvements
• Support surge needs during catastrophe events or times of increased volume

Full-Service Reviewer, QA Analyst

Administration

• Manage selections paperwork, approvals, and signoffs throughout the construction process.
• Prepare and update weekly Selections Progress Summaries.
• Coordinate with architects, designers, and vendors to ensure timely approvals.
• Track, organize, and distribute selection documents for client and vendor use.
• Maintain accurate project documentation in Excel and Office 365.
• Ensure insurance compliance and vendor certification documentation is current.
• Assist in preparing RFP packages and reviewing vendor proposals for accuracy.
• Act as a professional liaison between clients, subcontractors, and the internal team.
• Schedule and coordinate meetings with vendors, ensuring clarity of specifications and timelines.
• Provide weekly status updates to clients and external design partners.

Construction Administrator

• Serve as the main point of contact between clients, crews, subcontractors, and the office team
• Lead and manage multiple crews to ensure projects are completed on time, on budget, and at the highest quality standards
• Conduct project walkthroughs with clients, set clear expectations, and ensure customer satisfaction
• Oversee day-to-day field operations including site readiness, material coordination, and safety compliance
• Manage scheduling, documentation, and communication between the field and office
• Troubleshoot issues on-site and provide solutions to keep projects moving efficiently
• Conduct final walkthroughs, handle punch lists, and manage warranty work as needed
• Oversee projects from start to finish

• Review estimate documentation for accuracy and completeness using platforms such as Xactimate, XactAnalysis, Claims Connect, Validate, CMS, and more
• Evaluate estimates for water, mold, fire, board-up, biohazard, abatement, contents, and reconstruction services
• Ensure compliance with carrier service level agreements and industry estimating standards
• Communicate directly with franchisees and insurance carriers via phone, email, and claim systems to resolve issues or request updates
• Provide coaching and actionable feedback to franchises to improve estimating and documentation practices
• Identify and share performance trends with internal managers and stakeholders
• Support franchise and departmental efforts during catastrophe events or peak volume periods

Administrative Assistant, Construction

Administrative Assistant, Pediatric Clinic

Lead Generation Specialist

Recruiter/Account Manager

Reconstruction Project Manager

Restoration Project Manager

Reconstruction Project Manager

Construction Project Manager

Sales Advisor, In-Home Care

Director of Estimating

Full-Service Reviewer, QA Analyst

Construction Administrator

Construction Project Manager

Reviewer, Restoration QA Analyst