Revenue Cycle Operations Analyst

Boston Medical Center (BMC)

. Under the direction of the Cash Processing Manager and Director of Middle Revenue Cycle, responsible for maintaining the integrity of cash for both Boston Medical Center (BMC) and Boston University Medical Group (BUMG).

Posted 5/22/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $62,500 - $91,000 per yearWebsite

About the role

Key responsibilities & impact

Under the direction of the Cash Processing Manager and Director of Middle Revenue Cycle, responsible for maintaining the integrity of cash for both Boston Medical Center (BMC) and Boston University Medical Group (BUMG).
Ensure maximum efficiency and accuracy of accounts receivable balances through payment posting and credit and refunds oversight.
Monitor, work and assess various workqueues within the Electronic Health Record (EHR) system and work with IT to improve system workflow based on trends and patterns identified.
Develop policies and procedures, as well as supporting the business operations for assigned functions within the Revenue Cycle Operations team.
Provide support to all revenue generating departments on cash related issues in collaboration with departmental stakeholders, Revenue Cycle teams and Finance.
Perform month end tasks including, but not limited to, reconciliation, resolving issues, monitoring and clearing workqueues, and payment posting.
Partner with management by raising issues, understanding root cause and offering potential solutions.
Serves as a cash processing subject matter expert to internal and external team members.
Develop work plans and lead project timelines for small initiatives to complete assigned projects in the most timely and efficient manner possible.
Collaborate effectively with diverse groups of people and various service departments throughout the organization.

Requirements

What you’ll need

Associate’s degree in Business/Healthcare related field preferred or equivalent combination of formal education and work experience.
One to three years minimum recent experience in healthcare cash processing, finance, patient accounting and/or physician billing, preferably in an Academic Medical Center setting.
Ability to work independently and with a team.
Proven abilities in problem management, process analysis, and root cause analysis.
Ability to communicate analysis including trends and opportunities to stakeholders both verbally and through writing.
At minimum, intermediate level of proficiency with Window based software, including but not limited to Microsoft Word, Outlook, Excel and PowerPoint.
Excellent presentation skills and interacting with senior levels of hospital management and with physician leaders.
Excellent organizational and project management skills.
Highly responsive to manage time effectively, attention to detail, and follow through.
Strategic thinker with business acumen.
Superior analytical skills to evaluate information gathered from multiple sources and synthesize into actionable information.
Working knowledge of healthcare applications including, but not limited to Epic, Onbase, Payer Portals, Pay Plus, Instamed.

Benefits

Comp & perks

medical
dental
vision
pharmacy
discretionary annual bonuses
merit increases
Flexible Spending Accounts
403(b) savings matches
paid time off
career advancement opportunities
resources to support employee and family well-being

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash processingaccounts receivablepayment postingcredit oversightrefund oversightreconciliationprocess analysisroot cause analysisproject managementanalytical skills

Soft Skills

problem managementcommunicationorganizational skillsattention to detailtime managementstrategic thinkingcollaborationpresentation skillsindependenceteamwork

Certifications

Associate’s degree in BusinessAssociate’s degree in Healthcare