Manager, Patient Access Services, ED & Main Admitting

Boston Medical Center (BMC)

. Provide leadership and strategic direction for daily operations of Patient Access Services .

Posted 4/22/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $83,000 - $120,500 per yearWebsite

About the role

Key responsibilities & impact

Provide leadership and strategic direction for daily operations of Patient Access Services
Manage staff performance and productivity
Develop, mentor, and provide ongoing education to department personnel
Establish, implement, and maintain policies and procedures
Monitor and report departmental key performance indicators (KPIs)
Ensure compliance with regulatory requirements
Maintain collaborative relationships with clinical and departmental leadership
Oversee departmental fiscal management
Commit to continuous professional development
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in healthcare administration, Business, or a related field, or equivalent combination of education and experience
Minimum of five to seven years of experience in Revenue Cycle operations, including at least five years in a supervisory or managerial role
Strong knowledge of patient registration, financial assistance, financial clearance, billing, and collections
Knowledge of Patient Access operations, registration processes, hospital revenue cycle, and related policies, procedures, systems, and equipment
Familiarity with governmental, third-party, and self-pay regulations, including Medicare, Medicaid, commercial payers
Ability to analyze data, interpret statistics, evaluate processes, recommend improvements, and resolve complex operational or regulatory issues
Skilled in using computers, Epic systems, Microsoft Office tools, and other relevant technologies

Benefits

Comp & perks

medical, dental, vision, pharmacy
discretionary annual bonuses and merit increases
Flexible Spending Accounts
403(b) savings matches
paid time off
career advancement opportunities
resources to support employee and family well-being

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient registrationfinancial assistancefinancial clearancebillingcollectionsrevenue cycle operationsdata analysisstatistical interpretationprocess evaluationregulatory compliance

Soft Skills

leadershipmentoringeducationcollaborationperformance managementstrategic directioncontinuous professional developmentproblem-solvingcommunicationorganizational skills