Revenue Cycle Instructional Designer, Quality Analyst

Boston Medical Center (BMC)

Revenue Cycle Instructional Designer improving training and quality for health care applications. Responsible for evaluating workflows, ensuring quality, and providing training.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $78,000 - $113,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for improving department operations by monitoring key performance indicators
Providing information to Supervisors/Leads for employee feedback and training
Maintaining Service Excellence standards within Revenue Cycle applications
Evaluating current workflows and developing process improvements
Providing feedback to team members and their Supervisors/Managers
Identifying and reporting trends and concerns regarding quality assurance metrics
Developing ongoing training modules to increase efficiencies
Conducting regular check-ins with Revenue Cycle leadership
Developing and communicating proposed training plans

Requirements

What you’ll need

Bachelor’s degree is preferred
Epic Revenue Cycle Application Certification
5+ years hospital revenue cycle experience
2+ years of quality auditing or EHR training experience
Certification or proficiency in one or more Epic Curriculum applications (or obtained within 3 months of employment)

Benefits

Comp & perks

medical, dental, vision, pharmacy
discretionary annual bonuses
merit increases
Flexible Spending Accounts
403(b) savings matches
paid time off
career advancement opportunities
resources to support employee and family well-being

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

revenue cycle managementquality auditingEHR trainingprocess improvementkey performance indicatorstraining module development

Soft Skills

communicationfeedback provisionteam collaborationorganizational skills

Certifications

Epic Revenue Cycle Application Certification