Oral Surgery, Dentistry Call Center
Boston Medical Center (BMC)
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $20 - $25 per hour
About the role
- Coordinating all functions and activities related to ambulatory patient access
- Front end customer service
- Patient registration
- Insurance/coverage verification
- Appointment scheduling
- Charge entry
- Handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.
Requirements
- Associates degree (or equivalent) or HS/GED plus at least two years relevant experience
- Experience working in a clinical setting preferred
- Excellent English communication skills (oral and written)
- Demonstrated customer service skills
- Must be able to maintain strict confidentiality of all personal/health sensitive information
- Ability to effectively handle challenging situations and to balance multiple priorities
- Basic computer skills and knowledge of Microsoft Office applications (MS Word, Excel & Outlook) and web/internet
- Experience with standard hospital registration & billing systems or ability to learn such systems
Benefits
- Medical
- Dental
- Vision
- Pharmacy
- Contract increases
- Flexible Spending Accounts
- 403(b) savings matches
- Earned time cash out
- Paid time off
- Career advancement opportunities
- Resources to support employee and family wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient registrationinsurance verificationappointment schedulingcharge entryhospital registration systemsbilling systems
Soft Skills
customer servicecommunication skillsconfidentialityproblem-solvingmultitasking
Certifications
Associates degreeHS/GED