Communication Supervisor

Bosta

. Manage communication between the Fulfillment team and all internal stakeholders.

Posted 3/3/2026full-timeCairo • 🇪🇬 EgyptMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage communication between the Fulfillment team and all internal stakeholders.
Lead and supervise a team of 4 handling operational investigations.
Oversee item-level investigations using CCTV, system data, email communication, and physical stock checks.
Ensure proper root cause analysis and timely issue resolution within SLA.
Align with Fulfillment Supervisors to resolve operational gaps and prevent recurrence.
Monitor team performance, case closure rates, and reporting accuracy.
Identify recurring issues and drive corrective and preventive actions.

Requirements

What you’ll need

Bachelor’s degree in Business, Logistics, Operations, or related field.
3–5 years of experience in fulfillment, warehouse, or operations environment.
Previous team management or supervisory experience required.
Strong analytical and problem-solving skills.
Experience with WMS systems and operational investigations is a plus.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Bosta Website LinkedIn All Job Openings 201 - 500 employees Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt & Saudi Arabia. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. Communication Supervisor 🔥 15 minutes ago 🏢🏡 Cairo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🗣️ Communications Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Manage communication between the Fulfillment team and all internal stakeholders.
Lead and supervise a team of 4 handling operational investigations.
Oversee item-level investigations using CCTV, system data, email communication, and physical stock checks.
Ensure proper root cause analysis and timely issue resolution within SLA.
Align with Fulfillment Supervisors to resolve operational gaps and prevent recurrence.
Monitor team performance, case closure rates, and reporting accuracy.
Identify recurring issues and drive corrective and preventive actions. 🎯 Requirements
Bachelor’s degree in Business, Logistics, Operations, or related field.
3–5 years of experience in fulfillment, warehouse, or operations environment.
Previous team management or supervisory experience required.
Strong analytical and problem-solving skills.
Experience with WMS systems and operational investigations is a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

root cause analysisoperational investigationscase closure ratesreporting accuracyWMS systems

Soft Skills

communicationleadershipsupervisory skillsanalytical skillsproblem-solving

Certifications

Bachelor’s degree