Area Manager – First Mile
Bosta
full-time
Posted on:
Location Type: Hybrid
Location: Cairo • 🇪🇬 Egypt
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Operational Management: Oversee daily operations in the First Mile segment, ensuring timely collection and processing of packages.
- Team Leadership: Lead, mentor, and develop a team to achieve performance targets; Conduct regular training to enhance skills.
- Performance Analysis: Monitor key performance indicators (PSR, Return Promise, Lost, Exceeded Return) to assess effectiveness and implement improvements as necessary.
- Process Optimization: Identify areas for process enhancement to maximize efficiency and reduce costs.
- Merchant Relationship Management: Build strong relationships with merchants to ensure a high level of customer satisfaction and address any issues promptly.
- Budget Management: Prepare and manage budgets for the area to achieve the FM cost, ensuring effective allocation of resources.
- Collaboration: Work closely with other departments, such as Account Management, customer service and Fleet.
Requirements
- Bachelor’s degree in business administration, Logistics, or a related field.
- Minimum of 3 Years of experience in a managerial role within logistics or shipping.
- Strong leadership and team management capabilities.
- Excellent problem-solving and decision-making skills.
- Proficient in data analysis and performance management.
- Exceptional communication and interpersonal skills.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisperformance managementbudget managementprocess optimizationoperational management
Soft skills
leadershipteam managementproblem-solvingdecision-makingcommunicationinterpersonal skills
Certifications
Bachelor’s degree