Bosta

Process Improvement Associate Manager

Bosta

full-time

Posted on:

Location Type: Hybrid

Location: Cairo • 🇪🇬 Egypt

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Job Level

JuniorMid-Level

About the role

  • Lead end-to-end process improvement initiatives across multiple operational domains and facilities.
  • Diagnose process gaps using data, time studies, field observation, and root-cause analysis.
  • Design optimized workflows and SOPs that improve productivity, quality, cost efficiency, and scalability.
  • Own pilots, testing, rollout plans, and stabilization phases for all improvement initiatives.
  • Partner with Product and Technology teams to translate operational requirements into automation and system enhancements.
  • Coach and guide Process Improvement Specialists through project execution, field deployment, training, and compliance activities.
  • Collaborate with Data & Performance teams to validate improvements, quantify ROI, and track benefit realization.
  • Work closely with the Quality function to embed SOP updates, training programs, and adoption audits.
  • Support network expansions and new facility launches by defining standards and ensuring operational readiness.
  • Present improvement roadmaps, results, and performance updates to senior operations leadership.

Requirements

  • Bachelor’s degree in Engineering, Operations Management, Business, or a related field.
  • 4–6 years of experience in operations, logistics, consulting, manufacturing, or process improvement roles within multi-site or high-volume environments.
  • Proven track record of leading cross-functional operational improvement projects from diagnostic to rollout.
  • Experience applying Lean, Six Sigma, or continuous improvement methodologies (certification is a strong advantage).
  • Strong analytical skills with the ability to interpret data and translate insights into executable operational solutions.
  • Demonstrated ability to manage multiple stakeholders and drive initiatives without formal authority.
  • Leadership mindset with experience coaching or leading small teams or project pods.
  • High bias for action, operational ownership, and comfort working in fast-growth environments.
  • Experience in logistics, last-mile, or fulfillment networks is a strong advantage.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process improvementdata analysisroot-cause analysisworkflow designSOP developmentLean methodologySix Sigmacontinuous improvementproject managementperformance measurement
Soft skills
leadershipcoachingstakeholder managementanalytical thinkingcommunicationcollaborationproblem-solvingadaptabilityinitiativeoperational ownership
Certifications
Lean certificationSix Sigma certification