Onboarding Specialist
Bosta
full-time
Posted on:
Location Type: Hybrid
Location: Cairo • 🇪🇬 Egypt
Visit company websiteJob Level
Junior
About the role
- Train our clients on how to use our system to create, track & monitor their orders.
- Deliver client-focused solutions based on client needs.
- Effectively build positive long-term relationships with our clients.
- Accurately updates the pipe drive following each client interaction.
- Ensuring clients are charged the correct price for the service provided.
- Make sure that the new accounts are stable and active during the incubation period.
Requirements
- At least 1 year of experience in client onboarding or a similar role.
- An eye for detail to drive process improvements
- Effective prioritization to manage several goals simultaneously
- Clear and engaging communication skills in person, over the phone, and in writing
- Proficiency in English
- Ability to work autonomously and remain motivated to hit weekly targets
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client onboardingrelationship buildingattention to detailprocess improvementprioritizationcommunication skillsautonomymotivationgoal management