General Manager

Bosselman Enterprises

General Manager overseeing Boss Truck Shop operations, hiring, safety, inventory, and profitability in Fargo. Supervising 5+ employees while maintaining customer service and labor-budget goals.

Posted 8/10/2026full-timeFargo • North Dakota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities, including hiring, training, and performance evaluation of team members, while ensuring adherence to safety procedures and financial performance metrics. Proficient in customer service delivery and inventory management, with a focus on maintaining a clean and efficient work environment.

Highest-signal resume keywords

Team ManagementFinancial Performance ManagementSafety Procedure ComplianceCustomer Service ExcellenceInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance EvaluationHiring Process ManagementBasic Computer OperationsInventory CountsLMS Training Management

Soft Skills

Effective CommunicationTeam CollaborationCustomer Service Orientation

Certifications & Qualifications

DOT CertificationTIA Certification

Industry Keywords

OSHA PoliciesProfit and Loss StatementShop TrainingService Equipment MaintenanceWork Order Review

About the role

Key responsibilities & impact

Manage the overall day-to-day operation and business at the location
Manage hiring, scheduling, training, and performance of Team Members
Ensure safety procedures and OSHA policies are followed
Maintain financial performance and profit and loss statement
Manage all aspects of the hiring process, including interviewing, sourcing, selection, offers, drug screening, and onboarding
Conduct performance evaluations, daily safety meetings, coaching, corrective action, and payroll approval
Ensure employee training, shop and sales-floor cleanliness, dress-code compliance, and customer service
Manage product and equipment inventories, weekly inventory counts, and daily tire counts
Ensure service equipment is maintained and invoices are reconciled daily
Review work orders and service tickets for accuracy and resolve escalated customer, personnel, and mechanical problems
Prepare weekly shop schedules while controlling overtime and labor costs
Conduct monthly shop training meetings and communicate pricing promotions and policy changes
Evaluate and communicate return-job problems to Corporate office and update national accounts weekly
Work alongside Team Members on the shop and sales floors
Maintain current LMS training and ensure assigned Team Member training is completed
Directly supervise 5 or more employees
Assist with other duties as assigned

Requirements

What you’ll need

Three to five years related experience and/or training; or equivalent combination of education and experience
Current valid driver's license and ability to be insured to drive
Ability to obtain DOT, TIA, and other certifications
Basic keyboarding skills
Basic understanding of computer operations
Must work a minimum of 50 hours per week
Able to work weekends, holidays, and as needed
Reliable transportation and phone
Must be able to communicate in English
Able and willing to deliver friendly, courteous, and prompt customer service
Able and willing to work cooperatively with other team members
Ability to occasionally lift and/or move up to 75 lbs.
Physical attendance at the primary work location is required

Benefits

Comp & perks

Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)