General Manager – Pump & Pantry

Bosselman Enterprises

General Manager overseeing operations at Pump & Pantry location with responsibility for staff and customer service. Ensuring profitability and compliance with company policies while providing a safe and clean environment.

Posted 6/11/2026full-timeJackson • New York • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Overseeing the total operation of the assigned Pump & Pantry location.
Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
Maintains labor within budget and posts a two-week schedule at least one week in advance.
Oversees expenses and profitability to meet budget goals, including reviewing monthly P&L statements.
Ensures all documentation is complete, accurate, and turned in on time.
Opens and closes shifts, including completing required paperwork.
Makes certain customer needs are met and implements the company’s policy on customer service.
Supervises cash control and bank deposits.
Projects a positive attitude.
Resolves customer, personnel, and equipment issues.
Maintains store cleanliness, organization, and equipment in accordance with company standards.
Ensures accurate ordering, stocking, and pricing of all products.
Implements and reinforces company training programs.
Supervises and trains personnel; including training associates on food handling, procedures and product standards.
Ensures proper storage, dating, and temperature control of all food products.
Ensures adequate staffing for all shifts.
Completes performance and wage reviews in a timely manner.
Ensures personnel meet uniform and appearance standards.
Implements and enforces all company policies and procedures.
Reports key operational issues to upper management.
Maintains required operational records.
Maintains a safe and healthy workplace.
Conducts regular team meetings.
Attends management and training meetings, as required.
Provides excellent customer service.
Reports for work in a timely manner when scheduled.
Is proficient opening, closing, ordering, and overall operations of any or all Quick Service Restaurants (QSR’s) if the store has a unit.

Requirements

What you’ll need

Minimum of one to three years’ experience as an Assistant Manager required.
Must be able to attain food safety manager certification within six months.
Must have knowledge of operations and maintenance of all equipment in the store.
Must be able to work nights, weekends, and holidays as needed.
Able to reliably work 45 to 48 hours per week.
Must have reliable transportation and phone.
Regular and consistent attendance.
Must be able to communicate in English.
Able and willing to work cooperatively with other team members.

Benefits

Comp & perks

Employee discounts on food and fuel
Vacation after six months
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

food safety manager certificationoperations managementcash controlP&L statement reviewstaff schedulinginventory managementfood handling proceduresequipment maintenancecustomer serviceperformance reviews

Soft Skills

leadershipcommunicationteamworkproblem-solvingorganizational skillspositive attitudetime managementcustomer focustraining and developmentadaptability

Certifications

food safety manager certification