General Manager

Bosselman Enterprises

General Manager overseeing day-to-day operations and staff at Boss Shops. Ensuring safety, financial performance, and compliance with company policies and procedures.

Posted 6/3/2026full-timeGrand Island • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for managing all aspects of the hiring process of location staff including interviewing, candidate sourcing, selection, offers, drug screen, and onboarding.
Ensures strict adherence to and enforcement of all company safety policies and procedures to maintain a safe and compliant work environment for all employees.
Follows all OSHA & Safety procedures set by the company policy and procedure manual.
Completes performance evaluations on new hires after 90 days and all employees annually or as needed; conducts daily safety meetings
Conducts coaching and issues corrective action; approves payroll.
Ensures all employees are trained properly and follow procedures set forth.
Ensures cleanliness of the shop and sales floor to provide a professional customer experience.
Maintains a profitable business unit; achieves all budgeted goals.
Ensures team members are appropriately following the dress code policy.
Manages product and equipment inventories.
Completes weekly inventory counts as required.
Completes tire counts to ensure inventory is accurate and accounted for on a daily basis.
Ensures service equipment is in good working condition and well maintained.
Ensures invoices are reconciled daily.
Reviews work orders and service tickets to ensure accuracy.
Resolves all problems that can't be handled at a lower level (customer, personnel, mechanical).
Completes weekly shop schedule, maintaining minimum overtime to keep labor within budget goals.
Conducts shop training meetings monthly and communicates to keep all Team Members informed on pricing promotions and policy/procedure changes.
Evaluates, documents, and communicates any return job problems to the Corporate office.
Updates all national accounts weekly.
Ensures all procedure manuals are available for employees.
Works alongside Team Members on the shop and sales floors.
Stays current on LMS training and ensures Team Members complete training as assigned.
Provides friendly and competent customer service.
Reports for work in a timely manner when scheduled.

Requirements

What you’ll need

Three to five years related experience and/or training; or equivalent combination of education and experience.
Current valid driver's license and be insurable to drive.
Ability to get DOT, TIA, and other certifications.
Basic keyboarding skills.
Basic understanding of computer operations.
Must work a minimum of 50 hours per week.
Able to work weekends, holidays, and as needed.
Must have reliable transportation and phone.
Must be able to communicate in English.

Benefits

Comp & perks

Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

interviewingcandidate sourcingperformance evaluationspayroll managementinventory managementcustomer servicesafety proceduresOSHA compliancetraining and developmentproblem resolution

Soft Skills

communicationcoachingleadershiporganizational skillsteam collaborationtime managementattention to detailcustomer focusadaptabilityprofessionalism

Certifications

DOT certificationTIA certificationvalid driver's license