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General Manager – Pump & Pantry
Bosselman Enterprises. Responsible for overseeing the total operation of the assigned Pump & Pantry location .
About the role
Key responsibilities & impact- Responsible for overseeing the total operation of the assigned Pump & Pantry location
- Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department
- Maintains a labor level consistent with the hours budgeted and post two weeks schedule no later than one week in advance
- Oversees all expenses and profits for assigned facility and maintain budget goals by understanding monthly budgets and P & L statements
- Ensures all paperwork is complete, accurate, and turned in on time
- Be proficient in opening and closing a shift, including completing all paperwork
- Makes certain customer needs are met and implement the company’s policy on customer service
- Supervises cash control and bank deposits
- Responsible for all aspects of food operations and handling/storage of product
- Complies with all food handling guidelines to meet or exceed state/federal regulations
- Projects a positive attitude
- Handles all problems dealing with customers, personnel, or mechanical
- Ensures the cleanliness, organization, and overall appearances of assigned store meets company standards and are in proper working order, inside and out
- Ensures all items are properly ordered; stocked to inventory levels; and priced correctly
- Implements and follows-up company training procedures
- Makes sure all personnel are supervised and trained thoroughly
- Responsible for the training of all associates in food handling and company procedures including proper hold time and code dating
- Ensures that all food products are stored properly and code dated with expiration dates
- Also ensure that all products whether cooked or stored are held at proper temperatures
- Makes sure all shifts are covered
- Ensures all personnel performance and wage reviews are completed in a timely manner
- Personally reflects and makes certain all personnel are in proper working uniform, neat and clean, at all times
- Implements and enforces all company policies and procedures
- Reports all maintenance, customer, and personnel problems to upper management regularly
- Keeps necessary records – merchandise, personnel, and fuel
- Keeps a safe and healthy workplace
- Holds personnel meetings regularly
- Attends management and training meetings, as required
- Provides friendly and competent customer service.
- Reports for work in a timely manner when scheduled
- Be proficient opening, closing, ordering, and overall operations of any or all Quick Service Restaurants (QSR’s) if the store has a unit
Requirements
What you’ll need- Minimum of one to three years’ experience as an Assistant Manager required
- One to three years’ experience as a 1st Assistant Manager preferred
- Bachelor’s Degree preferred or equivalent combination of education and experience
- Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy
- Must have knowledge of operations and maintenance of all equipment in the store
- Must be able to work nights, weekends, and holidays as needed
- Must work a minimum of one weekend per month and one late shift per week
- Must work a minimum of 50 hours per week
- Must have reliable transportation and phone
- Current valid driver's license and be insurable to drive
- Regular and consistent attendance
- Must be able to communicate in English
- Able and willing to deliver friendly, courteous, and prompt customer service
- Able and willing to work cooperatively with other team members.
Benefits
Comp & perks- Employee discounts on food and fuel
- Vacation after six months
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
food handlingbudget managementP & L statementsinventory managementcustomer serviceshift managementtraining proceduresequipment maintenancecash controlscheduling
Soft Skills
leadershipcommunicationproblem-solvingorganizationteamworkcustomer focuspositive attitudereliabilitytime managementinterpersonal skills
Certifications
Food Handler’s permitServe Safe CertificationBachelor’s Degree