Borussia Dortmund

Brand Experience Manager

Borussia Dortmund

full-time

Posted on:

Location Type: Office

Location: Dortmund • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Conceptualize new in-house formats for the target group aged 14–23 and for international markets (cross-platform and cross-channel)
  • Develop new formats for partners in close coordination with sponsorship/partnership management — including creative guiding concepts, activation plans and success measurement
  • Independently plan and execute new and existing events, activations, programs and experiences — from idea to budget/timing and on-site implementation
  • Full responsibility for the season opener: guiding concept, program design, partner and stakeholder integration, production and operational execution
  • Agency management: briefing, coordination and quality control of external agencies and service providers (creative, production, technical)
  • Plan and implement the matchday program: editorial preparation, channel management (stadium, app, web, social, hospitality), live execution and quality control on matchdays
  • Represent the team lead in their absence — including prioritization, coordination with stakeholders and decision-making authority

Requirements

  • Completed degree or vocational training (e.g., marketing, communications, sports/event management, service/experience design) or equivalent qualification
  • Several years of experience at agencies or in-house in brand/customer experience, event/experience development, service/experience design or program/project management — ideally within sports, entertainment or brand environments
  • You combine strong brand understanding, concept development skills and operational excellence in on-site execution
  • Practical experience developing target-group-specific formats offline and digitally (especially Gen Z) and adapting formats for international markets
  • Confident in editorial planning, channel management and live matchday production
  • Strong affinity for football, in particular Borussia Dortmund and its traditions
  • Excellent communication skills in German and English; persuasive stakeholder and agency management
  • High willingness to work on matchdays, evenings and weekends
Benefits
  • Personal employee ticket for our home matches
  • Tailored measures for professional and personal development
  • Complimentary gym membership and support for a healthy work routine
  • Additional benefits such as flexible working hours, company bike leasing, team events, staff bistro, pension plan, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event managementprogram managementbudgetingconcept developmentactivation planningsuccess measurementeditorial planningchannel managementlive productionstakeholder integration
Soft skills
communication skillspersuasive skillscoordinationdecision-makingoperational excellencebrand understandingcreativityteam leadershipquality controladaptability
Certifications
degree in marketingdegree in communicationsdegree in sports/event managementdegree in service/experience design