Services Operations Enablement Specialist

Border States

Services Operations Specialist at Border States focusing on reducing operational inefficiencies and supporting service lines. Empowered to drive process improvements and collaborate cross-functionally.

Posted 5/19/2026full-timeRemote • North Dakota • 🇺🇸 United StatesMid-LevelSenior💰 $62,845 - $84,268 per yearWebsite

About the role

Key responsibilities & impact

Identifies operational inefficiencies and process gaps across all Services lines and supporting functions.
Recommends process improvements supported by data, impact, and scalability considerations.
Drives implementation of approved process improvements in partnership with supporting departments.
Enforces agreed-upon process standards, data integrity practices, and documentation requirements.
Provides hands-on operational support related to SAP processes, consignment workflows, data governance, and reporting.
Serves as the primary Services liaison for cross-functional operational follow-up with IT, Finance, Tax, and related partners.
Coordinates and tracks execution of operational decisions to ensure follow-through and completion.
Supports development, maintenance, and reinforcement of SOPs and operating standards across Services.
Maintains visibility into operational performance indicators including rework, invoicing accuracy, and process adherence.
Proactively surfaces risks, gaps, and improvement opportunities and escalates as appropriate to the VP of Services.

Requirements

What you’ll need

Bachelor’s degree in business, operations, supply Chain, or related field preferred, or equivalent work experience.
Strong working knowledge of SAP required.
Demonstrated experience with consignment processes and operational data governance.
Experience working cross-functionally with IT, Finance, and operational teams.
Strong operational judgment with the ability to prioritize, influence, and drive execution.
Advanced proficiency in Microsoft Office tools, particularly Excel and reporting tools.

Benefits

Comp & perks

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SAPdata governanceconsignment processesoperational performance indicatorsprocess improvementsSOP developmentreporting toolsMicrosoft Excel

Soft Skills

operational judgmentprioritizationinfluenceexecution