Project Manager
Border States
full-time
Posted on:
Location Type: Office
Location: Maple Grove • Minnesota • United States
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Salary
💰 $94,000 - $130,000 per year
About the role
- Leads and supervises staff and ensures employees are performing job responsibilities, meeting established goals, and ensuring the company’s high-quality standards.
- Works closely with Border States leaders and stakeholders to provide project management for the assigned projects to meet and exceed sales and gross profit objectives.
- Manages the project and team from the planning phase to the completion of each assigned project which may include bidding, day-to-day customer service support, and managing product categories.
- Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
- Coaches the team to be responsive to customers with timely follow-up on technical inquiries and requests.
- Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress.
- Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
- Provides assistance in product evaluations, inventory management, pricing development, and other related services.
- Responsible for the completion of each assigned project.
- Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery or other customer service/credit areas.
Requirements
- Minimum of a business or trade degree preferred or the equivalent in work experience.
- Minimum of 2 years of prior customer service, quotation or sales experience with strong knowledge of electrical products and utility systems preferred.
- Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
- Ability to read, write and speak in English preferred.
- Prefers strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, Email and SAP software.
Benefits
- Health, Dental and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcustomer servicequotationinventory managementpricing developmentproduct evaluationbiddingtechnical inquiriessales experienceknowledge of electrical products
Soft Skills
leadershipcoachingcommunicationorganizational skillsresponsivenessanalytical skillscustomer supportproblem-solving
Certifications
business degreetrade degree