Product Manager
Border States
full-time
Posted on:
Location Type: Hybrid
Location: Albuquerque • Arizona • New Mexico • United States
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About the role
- The Product Manager supports the day-to-day operations of Account Managers, Customer Service Reps, and customers by providing product, application, and technical support and service.
- Regularly calls on customer accounts and makes joint sales calls with Account Managers to secure orders and perform other sales support functions for technical products and services, by providing customers field support, application support, training, and other services as required.
- Consults with customers on product and system applications.
- Provides customers with timely follow-up on quotations, technical inquiries and other requests.
- Works closely with Border States’ sales and marketing staff to meet and exceed sales and gross profit objectives.
- Provides continuous contact and interaction with customer’s engineering staff, contractors and consultants.
- Participates in and advises management on the implementation and success of marketing plans and strategies.
Requirements
- Minimum of a bachelor's in engineering degree or 4 years technical training preferred or the equivalent in work experience.
- Prefer the knowledge and technical competence in understanding electrical and hi-tech industrial products and applications including industrial automation software and hardware.
- Minimum of 4 years of prior customer service, marketing, quotation or sales experience preferred.
- Minimum of 3-years of prior electrical distribution and quotations experience preferred with a comprehensive knowledge of Border States' product lines and applications, alternate product substitutes, and supplier pricing policies.
- Proper licensure is required.
- Ability to read, write and speak in English preferred.
- Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software.
Benefits
- Health, Dental and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
engineering degreetechnical trainingcustomer servicemarketingquotationsales experienceelectrical distributionindustrial automationproduct knowledgesupplier pricing
Soft Skills
communicationcustomer supportconsultationfollow-upcollaborationtraininginteractionadvisingproblem-solvingsales support
Certifications
proper licensure