Technical Application Engineer
Border States
full-time
Posted on:
Location Type: Office
Location: Pewaukee • Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Supports the day-to-day operations of the Sales Engineers and Account Managers in promoting sales, securing orders, and providing quality service to our customers.
- Regularly consults with customers on product and system applications.
- Provides technical product support for branches and customers.
- Evaluates new products and provides field trouble shooting assistance.
- Assists customers with field programming of equipment and conducts product application assessments.
- Leads customer and Border States employee training on new and existing product lines and applications in specified product areas.
Requirements
- 4-year technical or engineering degree or equivalent experience required.
- Knowledge and technical competence in understanding of utility distribution and transmission systems preferred.
- Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred.
Benefits
- Health, Dental and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical product supportfield troubleshootingfield programmingproduct application assessmentscustomer training
Soft skills
customer serviceconsultationcommunication
Certifications
4-year technical degreeengineering degree