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Account Manager
BoosterAccount Manager developing and managing fundraising programs for schools. Driving client success and revenue growth through strong partnerships and data-driven consultation strategies.
Posted 5/22/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $70,000 per yearWebsite
About the role
Key responsibilities & impact- Steward Long-Term Client Partnerships
- Drive renewals of current clients in a way that supports both client success and Booster’s margin and market goals.
- Develop trust with key decision makers and maintain consistent year-round communication while understanding client values and goals.
- Partner with Team Managers, on-campus teams, or other supporting teams to ensure program quality, operational excellence, and client satisfaction (Net Promoter Score).
- Take proactive action to address risks to rebooking, first-year client retention, and campaign performance.
- Manage Excellent Fundraising Programs
- Ensure programs are strategically planned, operationally ready, and executed with excellence.
- Collaborate with program teams to deliver a consistent, high-quality client experience.
- Oversee pre-launch operational readiness, including site setup, Stripe activation, fundraising goals, and communication plans.
- Support the rollout and adoption of Booster innovations, strategic partnerships, and new program initiatives—helping pilot, communicate, and execute enhancements that elevate client experience and revenue potential.
- Client Consultation
- Advise clients on strategies to achieve and exceed fundraising goals based on historical data, market insights, and school culture.
- Create custom consultation plans tailored to each client’s needs and community engagement level.
- Identify obstacles early and coach clients toward best practices that maximize revenue results and client satisfaction.
- Grow Revenue Through Strategic Opportunities
- Identify and pursue opportunities to maximize revenue within current clients through upselling, cross-selling, and networking.
- Partner with Sales, Gear, Giving Market, and others to increase revenue within your accounts and across your market.
Requirements
What you’ll need- Strong interpersonal & relationship-building skills
- Excellent verbal and written communication
- Sales, negotiation, and influence
- Consultative problem solving and strategic thinking
- Ability to analyze data and translate insights into client recommendations
- Comfort working cross-functionally in a fast-paced environment
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Paid Time Off: 15 days PTO, 15+ observed holidays & business closed days
- Paid parental leave
- Technology: A MacBook for your time at Booster & a monthly phone allowance
ATS Keywords
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Soft Skills
interpersonal skillsrelationship-building skillsverbal communicationwritten communicationsalesnegotiationinfluenceconsultative problem solvingstrategic thinkingdata analysis