Boost IT

AI Engineer

• Build and maintain Microsoft Fabric pipelines to ingest, process, and structure data within Fabric workspaces
• Ingest structured and unstructured data using Fabric Shortcuts (ADLS, SharePoint, manuals, procedures, and technical documents)
• Prepare, chunk, and vectorize unstructured content for downstream AI use cases
• Store, manage, and query embeddings using Azure AI Search (vector and hybrid search)
• Design, implement, and continuously improve RAG pipelines for operational AI agents
• Apply prompt engineering best practices to improve accuracy, reliability, and relevance of AI outputs
• Collaborate with data, AI, and product stakeholders to ensure solutions meet production and operational requirements
• Monitor, troubleshoot, and optimize AI pipelines for performance, scalability, and reliability

Senior Data & AI Engineer – Microsoft Fabric, RAG

ServiceNow

• Work closely with business stakeholders to gather, analyse, and document requirements within the ServiceNow platform
• Analyse existing business and IT processes, identifying gaps and improvement opportunities
• Translate business needs into clear functional specifications for development teams
• Recommend and apply best practices to optimise Incident, Problem, Change, and Asset Management processes
• Ensure solutions are aligned with the ITIL framework and internal policies
• Act as a liaison between business users, technical teams, and ServiceNow developers
• Support agile delivery by participating in ceremonies and continuous improvement initiatives

Business Analyst – Servicenow

Designer

• Document solution designs and decompose them into technical user stories
• Create high-level design documentation and conceptualize solutions
• Prepare feature descriptions and detailed technical user stories
• Produce technical diagrams aligned with process flow diagrams
• Implement and configure Dynamics 365 Customer Engagement (CE) solutions
• Design and develop model-driven applications
• Apply coding principles effectively in solution design and implementation
• Use integration expertise to enhance system functionality

Dynamics 365 – Technical Consultant, Designer

Backend Engineer

• Take ownership of software delivery, ensuring quality, timelines, and scope expectations are met.
• Contribute to and be accountable for technical design, ensuring all aspects of system architecture are well documented.
• Collaborate effectively with partner technology teams to deliver robust, scalable solutions.
• Promote and apply best practices in coding, testing, and CI/CD pipelines.

Senior Data & AI Engineer – Microsoft Fabric, RAG

Business Analyst – Servicenow

Dynamics 365 – Technical Consultant, Designer

Senior .NET Developer