Boomi

Senior Site Reliability Engineer

Boomi

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Senior

Tech Stack

AnsibleAWSAzureCloudJavaJenkinsLinuxNFSPythonTCP/IP

About the role

  • Building Boomi Clouds using Ansible (predefined configurations).
  • Giving remote tech support for the Boomi Managed Cloud Service.
  • Dealing directly with customer issues related to Networking, Infrastructure, and Boomi application errors.
  • Trying to recreate customer problems to figure them out.
  • Using diagnostic skills to find issues and recommend fixes.
  • Building cool tools using Claude Code and AWS infrastructure.
  • Documenting problems and solutions in the support database.

Requirements

  • Experience with monitoring production systems, performance tuning, and advanced troubleshooting.
  • Experience supporting production Java runtimes (JVMs) on Cloud platforms (AWS, Azure).
  • Familiar with Ansible, Python, Harness, and Jenkins.
  • Intermediate to advanced with Linux (RHEL preferred)—you're comfortable at the command line!
  • Solid understanding of computer architecture, cloud tech, virtual computing, and networking basics (TCP/IP, SSH, NFS or NetApp).
  • Several years of experience in DevOps or Technical Cloud Support.
Benefits
  • Customer excellence
  • World-class support experience
  • Technical issue resolution
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AnsiblePythonJenkinsLinuxJavaAWSAzureCloud platformsNetworkingPerformance tuning
Soft Skills
diagnostic skillstroubleshootingcustomer supportproblem-solvingdocumentation