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Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Review Deal structures, focusing on non-standard (and only working standard deals during peak times)
- Ensures deals meet all criteria prior to sending documentation to the sales organization, driven by SFDC and CPQ.
- Researches customer or order problems, and delivers solutions working cross-functionally to resolve.
- Develops internal processes that speed up the review of deals and ensures that all SLA’s are met or exceeded.
- Assists sales makers with new tool navigation and usage.
- After working hours commitment required at month, quarter and year end periods
- Cross training in other areas within the RevOps team which will include learning how to support channel/partner operations, compensation, business analytics, and other areas within the business
- Supports sales analysis, reporting and special projects to enable change.
- Documents all internal processes and procedures to ensure minimal audit risk
- Creates and supports sales enablement efforts on deal processes including participating in Sales New Hire training.
Requirements
What you’ll need- At least 5-7+ years’ experience in a Deal Desk, Deal Management, Sales Operations function or similar responsibilities supporting a mid-to-large scale multi-geographical hi-tech Sales Organization
- Multiple years of expertise using SalesForce CRM and CPQ is required. Deep experience of Microsoft Office Suite required, specifically Excel. Knowledge of other CRM tools is valuable.
- Demonstrated ability to define, refine and implement sales processes, procedures and policies
- Exceptional financial, analytical and communication skills, including written, verbal and presentation skills
- Highly organized, strong problem-solving/troubleshooting skills, capable of multi-tasking in a fast-paced and high-stress environment, and excellent cross group collaboration skills
- Bachelor’s degree is required, MBA a plus.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Deal DeskDeal ManagementSales OperationsSales processesSales proceduresSales policiesFinancial analysisAnalytical skillsProblem-solvingMulti-tasking
Soft Skills
Communication skillsOrganizational skillsCollaboration skillsPresentation skillsTroubleshooting skillsCross-functional teamworkTime managementAdaptabilityAttention to detailCustomer service
Certifications
Bachelor's degreeMBA
