Protection & Controls Engineer
Valdes Architecture & Engineering
Remote Helpdesk Support Specialist, Federal Government Experience
Booker DiMaio
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- 100% remote position; Federal government experience is required.
- Dedicated User Support Specialist to man the helpdesk, respond to user queries, and maintain documentation/knowledge base for a federal client.
- Provide technical assistance to computer users.
- Answer questions or resolve computer problems via telephone or electronically.
- May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Requirements
- US Citizenship or a Green Card is required.
- 100% remote position; Federal government experience is required.
- Experience as a Helpdesk/User Support Specialist.
